The Friars Oak Reviews Summary

Service

Pros:

• "Fabulous service, yes it was quiet at the time we visited."
• "Staff were friendly and helpful."
• "Staff here very nice!"
• "Friendly well trained knowledgeable staff."
• "The service was superb - the staff were both friendly and very helpful."
• "Lovely staff, efficient and attentive."
• "Considering how busy it was, the service was quick and friendly."

Cons:

• "Service is awfully slow."
• "Most of the staff couldn't give a pig's ear."
• "Service was okay and nice decor but really disappointing food."
• "The staff were fabulous, the food was great, a little spoiled by the time it took have our drinks order taken and delivered, same with the food."
• "Our table was totally ignored by a member of staff when we tried to call for attention."
• "Terrible experience, took 30 mins to get our drinks & order taken."
• "Very slow and disorganised! Food arrived after the people at the same table had finished their main course."

Food Quality

Pros:

• "Good service, tasty food, and great drinks!"
• "Food delicious and well cooked. Chicken Forestiere x2, Sticky toffee pudding and Morello Cherry Creme Brulee."
• "The food was to die for, tasted fresh as though they'd caught it this morning."
• "Food was quick to arrive and exactly as expected from our menu choices."
• "The Lunchtime menu offered an interesting selection of food, which was really tasty and was presented well."
• "Cod and chips with mushy peas were top end; flaky fish and a crispy light batter."
• "Food was delicious and well presented."

Cons:

• "The new menu had much less options."
• "The food Sunday Roast not good at all."
• "The portion sizes are rather small and I felt like I was eating a starter dish when I had my main course."
• "The pasty case was smashed with a piece of the tart thrown back on top. It was also barely cooked and raw on the bottom."
• "The Caesar Salad was just all lettuce no chicken the tiniest bits of bacon."
• "The shepherds pie was very shallow mainly potato and a cheese layer."
• "The pizza was cold as well."

Ambience & Decor

Pros:

• "Very pleasant surroundings creating relaxed dining."
• "We sat outside, large sun shades kept us cool."
• "Great pub with nice tranquil garden section."
• "The refurbishments are really lovely."
• "Loads of space to sit outdoors, but inside is roomy too."
• "The feel is fresh, comfortable and not at all corporate."
• "Beautiful interior and decor. Homely and cosy log fires in winter and well kept pub garden for Spring/Summer."

Cons:

• "They ruined the feel of the place too, it was much nicer before the refurb."
• "However, the pub has lost nearly all of the old building's character on the inside."
• "The refurbishments are really lovely but they cannot accommodate the customers on a Tuesday evening at 7.30. We were turned away even though there were lots of tables available."
• "Also very sad to see that the doves (who lived in a dovecote in the car park) have been booted out and the dovecote removed."
• "The new decor is amazing!!!"
• "The place looks great inside as well."
• "The food portions were disappointing."