"The soup and bread were really tasty and good value."
"Great locally sourced food."
"The food shop has a splendid array of mouth watering goodies."
"The pie was delicious too, such nice tender high quality meat."
"A MUST HAVE - is the Cumberland sausage with mash and veg and proper gravy."
"If around the area it's definitely worth stopping."
"The breakfast we had was relatively good value for money for a service station."
"The farm shop has a wide range of fantastic local produce with a patisserie, deli, butchers."
Cons:
"Sadly the cafe food let the services down overpriced food that was not all that."
"My only complaint was the fact that the coffee was pretty poor."
"The breakfast was missing 3 of the main parts, toast burnt and some of the food just not nice at all."
"The pea and courgette pasta salad was honestly the most flavourless pasta I have ever tasted."
"The cooked breakfast was terrible - barely warm, tough bacon, undercooked sausage."
"The cafe is average."
"Food is reasonable but the cafe/restaurant was very dirty with rubbish and food on many of the tables."
"The food was filling, tasty, with good choice and reasonably priced."
Price
Pros:
"The pie and chips was £5 cheaper at the cafe."
"A 9 item breakfast was £9.35 with toast and you can pick what you like from a large range."
"The prices are typically no different to what you'd pay at other services."
Cons:
"It's just a tad expensive, which I guess is expected. However, fish n chips for £13 is a bit laughable."
"Little bit expensive but worth the money for the potion size and the quality."
"However the steak and ale pie pigeon food was on the expensive side."
"The only negative is the fuel prices are high even with the discount card from the shop."
"Two VERY small cakes and a reg latte cost over a tenner."
Facilities and Cleanliness
Pros:
"Facilities are good with baby milk warming facilities, too."
"Facilities were incredible. Baby changing area was immaculate, probably one of the best I've ever used."
"The facilities were really clean and fresh."
"The entire space (including the bathrooms) is clean and well looked after."
"The services and shop are lovely and a huge thank you to Diane for making our trip extra enjoyable."
"The toilets are very tight when carrying a backpack but clean and functional."
"The toilet facilities were clean and easily accessible (wheelchair access throughout as far as I could tell)."
Cons:
"The breakfast didn’t come up with all items so had to go back and ask. Food was cold by the time we got to enjoy it."
"Food is reasonable but the cafe/restaurant was very dirty with rubbish and food on many of the tables."
"The floors with left over food. Staff did not have head coverings when serving food."
"The toilets were nothing short of disgusting with the first 3 cubicles blocked and close to overflowing, the floor soaking."
"The toilets and surroundings were excellent as usual, but I do feel that they are now trying to reap the benefit of their recent television exposure to raise their prices."
Staff and Service
Pros:
"The staff were great, everyone was friendly. The service was good."
"The staff were friendly and provided exceptional customer service."
"The staff are lovely and very helpful, the food is locally sourced and prepped and cooked on site."
"The staff were friendly and helpful throughout."
"The service was slow, the content barely lukewarm, the fried egg had been left on the hot plate until it was crispy."
"The staff are absolutely brilliant from the shops to the food services."
Cons:
"Then having to queue to pay, with tepid food getting colder."
"Several members of staff need to learn manners, please and thank you go a long way."
"The young staff need to be a bit more proactive."
"The staff were unaware of the vending issue and why there were huge queues with people just wanting a hot drink."
"Standards are slipping although food is excellent the wait to pay and collect coffees needs to improve food nearly cold by the time coffees are ready."
"The service station is good but only two stars because the electric vehicle charging facilities were so poor."