Heaton House Farm Wedding Venue Reviews Summary

Venue

Pros:

• "The venue itself is beautiful but the location is breathtaking."
• "Absolutely stunning venue, indoors and out... Offering many different areas to cover all wedding stages..."
• "The venue itself is a wonder: almost infinitely modular to accommodate for the most demanding of events and set into the gorgeous scenery of Staffordshire/Cheshire."
• "The venue is beautiful, with a room for all your needs. The views and sunset was so beautiful."
• "Heaton House provided the perfect setting, ambience, organisation and feel good factor to make our day like something out of a fairytale."
• "The venue itself is set in a stunning location, the pamper room is a dream to get ready in and the hotel rooms are so comfortable."
• "The venue itself is absolutely stunning, and totally has the WOW factor."

Cons:

• "Lovely very venue for wedding or large party but for most of the venue you would have to be having a very big guest list to make it look full."
• "Bit of music noise at night from the wedding venue."
• "However the Car park a little uneven and muddy."
• "Not a place to book your perfect wedding during these difficult times because once they have your money it their rules."
• "The whole situation has been extremely stressful. I certainly would not recommend this venue to anyone especially during such stressful and trying times."
• "A real lack of professionalism when you refuse to speak to your customers."
• "It's an amazing yet quite expensive venue and you have to use their caterers also."

Staff

Pros:

• "The staff are amazing, professional, and are a great team, nothing is too much trouble for them."
• "What I do want to clearly state is how fantastic, wonderful and supportive the staff are at Heaton House."
• "Brilliant staff who looked after us so well."
• "Friendly, experienced staff on hand to help."
• "The staff were so accommodating and helpful. The host, Jo, was amazing and made sure the day ran smoothly!"
• "All of the staff are considerate, friendly and good-humoured which makes my job so much more fun and easy to do."
• "Staff are always friendly, helpful and professional, and go the extra mile to help create the perfect day for couples choosing this as their wedding venue."

Cons:

• "AVOID AT ALL COSTS! MY DAUGHTER HAS RECENTLY BEEN DIAGNOSED WITH CANCER AND IVE HAD NO CHOICE BUT TO STOP WORKING... This will be a story for the local papers if i continue to be harrassed."
• "Overall, we spent a lot of money here nearly £20,000 with this venue as we used their caterers too. We got robbed because of covid, and robbed because they contract a security company who don't do enough background checks on their employees."
• "Sadly, there was a downside to our wedding which has taken 6 months to resolve... A couple of days ago the security guard working the evening of our wedding has finally been arrested."
• "They refused to communicate with us apart from emails."
• "This definitely shows with having security at weddings! Never have i done a wedding with security! Lovely people at this wedding but venue employees are shocking."
• "I will not recommend anyone to use this venue, unless you want stress."
• "Ok, but the bar for drinks Card only not welcoming."

Accommodation & Facilities

Pros:

• "Bit out of the way so would recommend staying over night, accommodation lovely."
• "Overnight rooms very nice with excellent wet room/shower."
• "Stayed on the campsite for 1 night. Campsite had everything I needed for a stop over."
• "The rooms are beautiful, spotless, comfy."
• "Guest rooms are a good size, incredible shower room, very comfortable bed (the most comfortable I've ever slept in away from home)."
• "The honeymoon suite and the bridal preparation room are gorgeous, we had so much fun before the wedding even began!"
• "We have stayed in their accommodation which was clean, comfortable, luxurious."