Hengrave Hall Reviews Summary

Staff and Service

Pros:

• "The staff were extremely helpful as were the catering company Milsoms restaurant."
• "The Hengrave and Milsom's staff made sure the day went smoothly and took care of all the little details like moving people around and getting us in the right place at the right time so we could have a stress free day."
• "The staff went above and beyond all day and I couldn't fault them at all."
• "Staff were extremely efficient and friendly."
• "Everyone was so helpful and kind."
• "The staff are simply brilliant and go out of their way to make sure that your event is perfect."
• "Many of our guests commented on how helpful and accommodating Hengrave/Milsoms staff were."

Cons:

• "The staff did not have a clue. Empty wine glasses often."
• "Not at all as expected and you couldn't even get served at the bar as no way near enough staff."
• "But Seems A Different Catering Crew As These Were Less Attentive, Had Half A Glass Of Wine With A 3 Course Meal, Bar Was Closed And No Staff To Ask For A Top Up."

Venue and Accommodation

Pros:

• "Hengrave Hall itself was just magical. I don't think any other venue can compare."
• "The venue is kept extremely well and always looks immaculate."
• "The rooms are large and very clean. The beds are extremely comfortable and we slept well here."
• "The guestrooms are excellent. Comfortable beds, generous bathroom."
• "Hengrave has plenty of accommodation which is beautifully decorated( a lot with four poster beds! )."
• "The venue itself is one of the most breathtakingly beautiful places I've ever been both inside and out."
• "The venue is breathtakingly stunning, the various rooms, the landscape and the overnight rooms upstairs."

Cons:

• "Paid for our room which had no tea or coffee facilities."
• "The 'Courtyard' accommodation is rather minimalist."
• "No radio and no TV set. Network for mobile phone communication is a hit and miss!"
• "Wasn't keen on having a room without an en suite!"

Food and Catering

Pros:

• "The food was incredible, with so many options to chose from."
• "Their preferred providers were a dream."
• "If you have guests with food allergies don't worry! We had a lot of guests with allergy requirements."
• "The Milsom team(food) were also incredible and the food was just fabulous."
• "Incredibly good food for cooking for 100 people at once."
• "Many guests declaring it the best food they have ever had at a wedding."
• "Everyone had an incredible day and the food was sensational."

Cons:

• "Scrambled egg not cooked properly."
• "The English breakfast was the worst iv ever came across sausage cannot describe the bacon was over cooked dry and tasteless."

Wedding Experience

Pros:

• "They made planning our wedding a truly enjoyable experience in itself rather than the stressful process I was led to believe planning a wedding could be!"
• "Expensive but worth the money because of the superb memories you will have."
• "Best day of our lives! Couldn’t have asked for anything more!"
• "Grounds are impeccable, church on site, driveway leading up to the property is epic!"
• "I wouldn't hesitate to get married here - you will have the best day of your life!"
• "The wedding and venue exceeded our expectations and we had the BEST time."
• "We had the most incredible wedding day with memories that we will treasure forever at this amazing venue."

Cons:

• "I just felt it was a shame that after having had a long, tiring day on the day of the wedding and an obviously late night that checking out so early wasn't ideal."
• "My one and only criticism was that we had to check out at 9.15am."
• "Also you have to vacate the room very early like 9am the next day so not great in that sense."
• "There was no way to get one beer before the ceremony and all guests ask for one."
• "A little more signage and larger for when arriving would be helpful."
• "Bar area a little cramped."
• "The only downside was how quickly the day passed by!"