Address: Swan St, Warwick, CV34 4BJ, United Kingdom
Phone: +441926498014
Rating: 4.4
based on 226 reviews.
Food Quality
Pros:
"The haddock which was cooked perfectly and had the right amount of batter, which was also had the right amount of crunch."
"High quality fish."
"Light, crispy batter on the fish, (not oily), and chunky crispy fries (not soggy), good seasoning."
"Perfect cod and chips and scampi. Light crispy batter, crispy plump chips, balanced flavours and friendly staff."
"The fish was fabulous with light batter which left no after taste of heavy fat."
"The cod and chips I ordered was amazing. Fresh, even though it was a weird time of the day - good portions."
"Lovely and crispy fish and chips, they’re the best I’ve ever had."
Cons:
"Lunchtime 2 large fish 1 large chips 1 lamb meat with salad £17.50 I doubt the fish was cod, more likely to be pangasia Vietnamese river fish so thin and not at all flakey."
"Fish batter crunchy, but fish inside a bit dry."
"Chips greasy and tasteless."
"Also the scampi? Five pieces? Was it really scampi? More like battered shrimp - the pieces 90% batter."
"The burger buns were flat as pancakes and saturated in oil! The burger itself was very salty, the chips were hard."
"Fish and chips were disappointing really greasy oil wasn't drained didn't put salt and vinegar on when asked too much salt was put on!!"
"Fish was very poor. Not sure if over cooked as chewy, dry and inedible. Hugely disappointing!"
Service
Pros:
"Amazing friendly and efficient service."
"Brilliant Service. Dined in with a group of friends in the upstairs dining room."
"Staff were friendly and quick."
"All staff friendly and welcoming. Service was quick and food was hot, a generous meal served on a plate not a takeaway box."
"Every member of staff were friendly and helpful."
"Great food and excellent service from Alycia who was always there with her beautiful smile to welcome and serve people."
"Staff couldn’t have been more attentive and friendly."
Cons:
"For the second time this place failed to ensure my order was complete, a disappointing discovery after getting home."
"The staff on our recent visit were terrible."
"Was super excited about this place but so disappointed. The service was awful and ruined our experience."
"We had a pretty bad experience - we went there during our lunch break because of the positive reviews on google and we effectively waited for almost 20 minutes for two traditional F&C and one veggie burger."
"Was met with 2 quite rude members of staff telling me it would take longer because of the burger."
"Used the collection window numerous times and was very happy, Until this Friday gone I stood there at the window for 10 minutes until I was finally acknowledged."
"Staff have terrible attitudes and insist in trying to intimidate customers by staring who ask why it has taken almost 30 minutes to cook a burger."
Value for Money
Pros:
"The meals are the perfect portion size and reasonably priced."
"Portion was big, excellent value for money."
"Was expensive for what I normally pay but the fish was that good I didn't mind."
"Oh my goodness!! What a find. The food was absolutely lovely, perfectly cooked, tasted delicious and a bargain after the high prices charged inside Warwick Castle."
"Portion sizes are good and it's not over priced."
"Food was absolutely delicious best chips we have had, portion was big, excellent value for money and fish goujons were also tasty with lots of fish inside!"
"Lovely little gem in Warwick! Food was fantastic, good prices!"
Cons:
"This is totally overpriced and too up itself. It used to be a great local fish and chip shop where you got great food and for great value."
"Food was served cold, £2 for a small bottle of water.. £1.80 for one bread bun was overpriced, questioned the Bill."
"A little pricy for Lunch time menu, for an eat in, you pay £ 7.20 for fish and extra £ 4.00 for chips."
"7 quid for chips and mushy peas (fritter) is ridiculous...."
"Children's portions very expensive, sausage, few chips and beans £6:50."
"Service is lacking, price gouging is about £5 extra per dish for eating in as opposed to taking away."
"At the old site, sitting in was £9 or so for a cod, chips and side. Earlier this year it was £14, now it’s over £16."
Payment Options
Pros:
"Accept credit cards."
"They take card! Go splurge via the medium of card my fellow mortals!"
"They even had gluten free non-brewed vinegar! Best fish and chips ever."
Cons:
"Only downside is that it is a cash only place with the nearest cash machine being somewhat further away."
"Do remember to bring cash as they do not take card!"
"Can't give a proper review as I didn't get to try the food, however my review is because it appears to be a dark ages business... Cash only!"
"They dont accept any cards, cash only."
"No masks, no shield at the counter and even during a pandemic they’re still too daft to take card or contactless payments."
"The only down side is they don't take card payments."