Safire Restaurant & Grill Reviews Summary

Service

Pros:

• "Service was great, food is fantastic and ambience was nice."
• "Service wasn’t great but Malaika (new waitress) is absolutely lovely."
• "The service was very good very prompt very helpful throughout."
• "Service was ok. Food was mediocre."
• "Staff are always very, very friendly."
• "Staff are friendly and welcoming."
• "The staff went above and beyond to make sure that my experience was enjoyable."
• "Waiting staff in serious need of training."

Cons:

• "Service here is horrendous! Waited at least 10-15 min no one attended us at our table."
• "The service was slow from ordering to getting the food and it was a very quiet day."
• "Food was slow to come out, but worth the wait, excellent customer service."
• "The service made it one of the most bizarre dining experiences I've ever had."
• "Don't waste your money!! This place is disgusting! I visited recently and the treatment we received was appalling!"
• "Service and food 10/10 but the service wasn’t great."
• "Service was really questionable."
• "We had to wait extra for our order, in total a 50 minute wait for 2 people, midweek."

Food Quality

Pros:

• "Everything was hot, tasty and excellent value for money."
• "Food was tasty and served warm, including the naan which was a pleasant surprise."
• "The food. The ambience. The service and the music too!"
• "The lamb shank was really tasty, I ordered a plain naan with it."
• "Beautiful, tasty food. The butter chicken curry was seasoned to perfection!"
• "The food is delicious and the manager is extremely warm, welcoming and friendly."
• "Great food, excellent service. Decor could do with being a bit more pleasant."
• "The food is always delicious and tasty and does not taste bland at all."

Cons:

• "The mention of the food in the menu is not the same as the serving food."
• "The most watered-down mango chutney I've ever seen."
• "The food looked alot nicer than it tasted. Not really worth the money."
• "Food quality was okay. Dynamite Prawn starters were average nothing amazing."
• "Starters were decent but very expensive. Most dishes were average quality (not authentic)."
• "Curries have been so so oily. I complained and they were nice and said they would replace the curry."
• "The fish on the mixed started was absolutely disgusting, it actually tasted like it had gone off."
• "The chicken was not seasoned enough at all and smelt."

Ambience and Atmosphere

Pros:

• "Amazing fast service and quality mouth watering dishes! Nice and peaceful place, friendly staffs."
• "Interior is modern, it was clean and comfortable."
• "Great looking restaurant but lacking in quality of food and service."
• "On of my favourite restaurants. The atmosphere bis pleasant."
• "Went with family, 9 in all. Grilled starter was excellent."
• "The atmosphere and decor of the place is really nice."
• "The restaurant has a nice atmosphere but is quite varied in layout."
• "A good vibrant place with good staff and very good food service."

Cons:

• "The background music was a little loud for my liking as it makes it difficult to have any meaningful conversation."
• "The very berry shake I consumed was okay, but they served it in a plastic takeaway vessel, which cheapened the experience."
• "We were the only customers in the whole of the restaurant."
• "The building itself is the first thing you see and it's hard to miss because of its sheer size and signage."
• "The place was terribly hot and not even a fan in a very hot summer day."
• "Unfortunately, we had our Departmental meal for Christmas and whilst the food was nice the restaurant was really cold and void of atmosphere!"
• "Stopped off on chance as visiting relative in hospital. Wow what a wonderful surprise, food was fantastic and service was brilliant all wrapped up in a pleasant spotlessly clean environment."
• "Arrived at the restaurant was seated pretty quick. We then ordered 4 popadoms and a pickle tray which never arrived after asking 3 different waiters still no popdoms or pickle tray."