Dwarakamai Reviews Summary

Food Quality

Pros:

• "The food was fantastic. Prepared from scratch when ordered so it was really fresh and very tasty."
• "Best Indian restaurant in Leamington spa, very tasty (proper Indian style)."
• "Fantastic South Indian restaurant in Leamington Spa. The dosas were an absolute highlight."
• "We had idli, dosas, curry, and kothu. It was all delicious."
• "The biriyani and dosa are highly recommended and a must try."
• "The dosa and idli options are amazing. Also the starters are very filling and delicious."
• "Soulful’ is what describes the food at this restaurant. Absolutely authentic and fresh food."
• "Authentic Indian taste in all the dishes I tried such as idly, dosa, naan, biriyani, veg curries."

Cons:

• "Naan's were not fresh they are the readymade one's available from the supermarket and worse they were even burnt."
• "Poori is not as fluffy and tasty."
• "Food tasted good, but the overall Oil used was more for each dish, especially the veg noodles."
• "We ordered poppadoms were not fresh and was like eating stale crisps."
• "Prawns biryani was not good. Prawns were over fried and rubbery."
• "Food was cold on delivery and the 30-50 min estimate was actually over 2 hours."
• "I ordered Egg Koththu not Egg Shell Koththu."
• "set meal portions were too small, mutton wasn't cooked fully in mutton curry."

Service Quality

Pros:

• "The waiters were really friendly and helpful."
• "Service from Hari is exceptional - very polite, informative, passionate, customer oriented."
• "Service was excellent and Kinny, our host, was friendly and fantastic with the kids."
• "Anant who was taking the order asked for the spice levels and nice to suggest dishes."
• "Hari was an excellent server and his recommendations were perfect!"
• "The service is also very friendly and helps you with all the queries and doubt regarding the dish."
• "Very good customer service. I recommend this place for all families and friends."
• "The service was freindly and attentive and delivery of food was also authentic looking."

Cons:

• "Worst customer service and misleading information is given by their staff."
• "The waitress should not hurry to give bill and clear everything soon, rather we need some peaceful time."
• "Unfortunately, they seemed to be understaffed the night we went and so the food took a very long time to arrive."
• "Food was actually quite tasty but it was extremely late for delivery."
• "Cannot recommend this place from the standpoint of service times (>40-45 mins, average)."
• "Unfortunately for us the driver was outside so we just excepted the food. Not surprisingly it was stone cold."
• "It literally took more than an hour for a masala dosa and a Chana Bhatura."
• "He really needs more staff, I love going for meals, no discount was offered for the long wait we had 2 1/2 hour wait for lunch."

Ambience

Pros:

• "Welcomes you with a mix of Hindi and Tamil songs. The interior is lovely with artwork."
• "It is an amazing south Indian restaurants with an amazing ambience and interior in Leamington spa."
• "Great place to eat with family and friends. The spicy kalamari was a delicious surprise."
• "Good ambience, but there was a long wait for the food."
• "The ambience is good until it’s not a busy time. And staff especially “HARI” was very accommodating."
• "We were welcomed by a very warm and inviting team at Dwarkamai."
• "Fantastic South Indian food made the right way. Loved it. There aren’t many authentic restaurants."
• "Enjoyed the food here. Not a typical confused curry house. You can get authentic taste of south India."

Cons:

• "The place smelt a little damp / like a retirement home."
• "Food was great unfortunately, delivery was extremely late."
• "Ambience was good. Service was slow may be due to limited staff. Food was just average overall."
• "1 star is to much. I went there after seeing 4.6 star reviews. There was a damp smell as soon as we walked in."
• "The restaurant was absolutely freezing and service really slow."
• "Night mare. If you phone for delivery. They just don’t understand very bad English communication."
• "The worst restaurant that I have ever been to!!!! It literally took more than an hour for a masala dosa."
• "Its really one of the best Indian restaurants. Taste, quality, delivery time everything is right about them."