CHENNAI EXPRESS BASINGSTOKE Reviews Summary

Food Quality

Pros:

• "We had a 5 course tasting menu and it was fantastic, we were able to try a little of a lot of the dishes."
• "The flavours were fantastic, the food was perfect and just amazing."
• "Food was delivered quick and tasted delicious. Make sure to try their south Indian food."
• "Divine Indian food - we ordered a mix of street food, some paneer curry and fish wrapped in banana leaf."
• "The seafood platter was absolutely delicious. Everything was cooked to perfection and beautifully spiced."
• "The quality, authenticity, taste are all great and will bring me back."
• "Typical South Indian Meal. Absolute home made comfort food."
• "Really good place with a bunch of stuff on the menu I had in India but don't see too often in England."

Cons:

• "Honestly, the food did not taste great. It could be better."
• "I tried the very reputed Gongura curry but unfortunately I was disappointed as it was not the best mutton curry."
• "The chicken lollipops from the kids menu could probably do with something extra to make it more of a meal."
• "I recently dined here and found it disappointing. I ordered Chicken Chettinad with Jeera Rice."
• "Whilst the food was exceptionally delicious, the portion sizes, especially on the 5 course meal I ordered, were a bit of a joke."
• "I had a vegetarian Thali and a Mango lassi for lunch. The food and lassi was authentic and delicious. It brought back happy memories of backpacking round India 8 years ago."
• "Food taste is good but Didn’t like the attitude of the manager."
• "Extremely horrible experience, rude manager and staff. If u want to wait for hours for your food then plz go."

Service Quality

Pros:

• "But the service was very good. They were really helpful."
• "The staff were friendly and attentive, they have such pride in their food, and were very friendly."
• "Ask for Srinu and he will look after you. The service is just as good if not better."
• "As a bonus the staff here are friendly and kept checking on us from time to time, which was great too."
• "Staff is polite and friendly. I recommend this restaurant."
• "Very welcoming staffs. Went during a busy shift, food was prepared quite fast."
• "Service was excellent too, polite, helpful and the little touches like them coming round to refill water glasses."
• "Really friendly waiting staff, too. I'm coming back!"

Cons:

• "The only caveat is that one item in the thali seemed like it has been sitting in the fridge for a while."
• "I dined midweek, gone 8 o'clock and while the restaurant wasn't busy the food took a long while to arrive."
• "Mixed feelings about the restaurant. However, I find their price bit exorbitant."
• "Food taste is good but Didn’t like the attitude of the manager."
• "On the flip side, it's too pricey especially when the portion size is that small."
• "Order food online showed 40 mins to collect went there and looks like they started processing order after I went there."
• "Food is really good however the owner doesn't have any curtsey how to speak with customers."
• "Very disappointed, the prices are very high for the quantity and quality of the food, especially the quantity."