Benjamin’s Reviews Summary

Food Quality and Taste

Pros:

• "The hash browns were 10/10, fluffy yet still crunchy."
• "The Big Ben breakfast was outstanding and big so will need to go lay down afterwards, the pancakes looked amazing as well."
• "The food is delicious with very generous portion sizes, fruits were fresh."
• "The pulled lamb is delicious."
• "The dynamite prawn crepe and a halloumi and mushroom waffle! (WAs altered to suit our needs) and it was amazing, to say the least."
• "The breakfast I have had in a while, the French toast/croffle/latte and the big breakfast all were superb."
• "The dynamite prawns and Bueno French toast was delicious, would defo come back again for that."
• "Fantastic food, comfy seating, and we had an adorable manager named Aisha who served us."

Cons:

• "The eggs were a bit on the bland side compared to other places I've been."
• "I was a bit disappointed with the buffalo chicken waffle as it tasted a bit too salty for my liking."
• "When the food eventually arrived, I wasn't too impressed as the coleslaw and curly fries tasted bitter."
• "The raspberry mojito was nice but I would have liked it to be served in a large Mason jar."
• "The lamb meatballs and fries were very dry."
• "The sausage they gave me still had the plastic or skin on it not sure if it comes like that or if someone forgot to peel it off."
• "The mains were basic, but the sauces on each dish were like store-bought bottled sauces on top of each protein."
• "The chocolate pistachio french toast was excellent."

Service and Staff

Pros:

• "Staff was friendly and helpful and there was a good vibe in the café."
• "Every single member of staff was polite and gave great recommendations."
• "The service was flawless right from taking the booking through to the bill."
• "The staff took great care of us."
• "The owner Shahed greeted me with a huge smile and took me to my seat."
• "Great family experience! Looking forward to going back very soon. Staff are so efficient and friendly."
• "The food was lovely and the service was amazing. Our server's Aisha and Mo both were very welcoming and friendly."
• "Very impressed with the place - polite and attentive staff, great food choices with some alternatives available which is great for my dairy-free needs."

Cons:

• "The waiters need training as they don't put the plate in front of you but just as close to them as possible."
• "Waited quite some time before the order was taken."
• "The waitress was completely inattentive, and also the servers at the counter - they all seemed miserable to be there."
• "Seemed they were short staffed today."
• "Service was very slow, not her fault as she was on her own."
• "We said the food was cold and they said they would warm them up in the microwave!!! Beans still came back cold."
• "We ordered 3 breakfasts - baked beans stone cold, the sausages had been cooked in a fryer so were dry, hard and also cold."
• "Waited fifteen minutes just for a coffee."

Ambiance and Decor

Pros:

• "Spacious, with lots of room for seating."
• "The cafe's cozy and inviting atmosphere creates a relaxing environment for patrons to enjoy their food and drinks."
• "Benjamin's Cafe in Luton is a charming and delightful spot for a delicious meal or a quick cup of coffee."
• "It's my first time visiting Benjamin's and I must say it looks really nice inside very Instagramable and has a good vibe."
• "Beautiful place in Luton to meet friends or go with family for food."
• "The interior design is so classy and aesthetically pleasing."
• "The atmosphere is quite welcoming with a family-oriented vibe."
• "The Instrumental pop music created a good ambience."

Cons:

• "Starting off the place looked nice but facilities and cutlery were dirty."
• "It's a shame the lunch menu doesn’t start till 1pm but the brunch menu was very good."
• "The place was pretty empty (and it was Saturday evening!)."
• "They seem to care more about appearance, trying to make it look good than taste."
• "Although the guy phoned me straight afterwards to apologise about the mistake but damage already done."
• "Went to @benjaminscafe for the first time. Definitely worth going, but is it the whole package? Not quite."
• "Food could be better. Had the Mini breakfast meal - was expecting sauces with the sausages as it’s a bit bland."
• "Not sure how to describe the taste? Like chemicals - very odd and very unpleasant."