Address: Beckington, Frome, BA11 6TN, United Kingdom
Phone: +441373830798
Rating: 4.4
based on 150 reviews.
Food Quality
Pros:
"Excellent, freshly-cooked food quickly and efficiently served."
"Ordered fish and chips and burger and chips, both of which were lovely, homemade chips."
"Sausage amazing and fish fresh, just overpriced and mushy pea portion so small for 1.50..."
"The food was delivered very fast, beautifully presented, it was farm to plate meat."
"Good quality ingredients, very tasty."
"Fantastic hearty food with epic portions! Great value for money with locally sourced ingredients."
"The food tasted lovely but came out stone cold."
Cons:
"The food took AGES. and so did getting tap waters for the table."
"Slow service wasn't particularly busy - forgotten order, food was cold, scrambled egg was majority milk microwaved tasteless."
"Came for fish and chips with the family, June 9th. Very disappointing meal!"
"The food tasted lovely but came out stone cold."
"Chips weren't fresh, some were cold, fish was tough."
"Food came, was average. Not worth the wait or the price paid I’d say!"
"The meat inside is hard and tasteless. And the mushroom and stilton pasty is revolting."
Staff and Service
Pros:
"Overall I enjoyed being at White row farm and would definitely come back again as of the food they serve and politeness of the staff."
"The staff were friendly & very helpful which made the visit even better."
"The STAFF who work at this fine establishment are friendly and helpful and seem to take great pride in their output."
"Service was brilliant and didn't cost the earth either."
"Was greeted by lovely polite attentive staff."
"The staff in the restaurant and the farm shop have always been lovely and attentive and kind even when busy."
"Fantastic place. Great food to buy and to eat there, friendly and helpful staff."
Cons:
"When I mentioned to the person serving us that it would be worth warning people, she implied it was essentially my own fault for not reading the menu properly."
"Queued for 30 mins just to place the order. No one offered to take the order and get cooking whilst in line not sure why."
"The whole transaction was uncaring and distant."
"Then when I went on to pay, the person who took my payment shrugged at me in a very rude manner because I didn't know my table number."
"The behaviour of one of their staff towards myself and directed at my son was disgraceful."
"The waitress today was incredibly miserable (which really put us off)."
"No one offered any apologies."
Ambience and Facilities
Pros:
"The place is beautiful and the children can play outside."
"Loved roaming around and checking out the chickens, pigs and alpacas too."
"Awesome farm shop and cafe. There is a play area and animals for the kids here also."
"Play spaces for children and free range pigs to admire."
"They have lots of outdoor seating and some outdoor covered..and a huge children's play area and the pigs and chickens and rabbits for children to see."
"Good size play area."
"Absolutely love Whiterow Farm Shop and Cafe. The site is beautifully kept, with lots to do for young children and families."
Cons:
"A lot of litter in the garden though and didn’t see a single member of staff check for litter."
"3 toilets are not enough to cater for the number of customers eating and the state of them left a great deal to be desired."
"There was a lot of wasps, which is a bit uncomfortable and embarrassing if you are trying to dodge them."
"The children's activities were rather disappointing."
"Only drawback was the amount of Wasps near the bins."
"Currently all the toy tractors are in poor repair."
"The cafe gets very noisy when it's busy. Not somewhere for a quiet chat."