White Row Farm Reviews Summary

Category: Farm shop

Address: Beckington, Frome, BA11 6TN, United Kingdom

Phone: +441373830798

Rating: 4.4
based on 150 reviews.

Food Quality

Pros:

  • "Excellent, freshly-cooked food quickly and efficiently served."
  • "Ordered fish and chips and burger and chips, both of which were lovely, homemade chips."
  • "Sausage amazing and fish fresh, just overpriced and mushy pea portion so small for 1.50..."
  • "The food was delivered very fast, beautifully presented, it was farm to plate meat."
  • "Good quality ingredients, very tasty."
  • "Fantastic hearty food with epic portions! Great value for money with locally sourced ingredients."
  • "The food tasted lovely but came out stone cold."

Cons:

  • "The food took AGES. and so did getting tap waters for the table."
  • "Slow service wasn't particularly busy - forgotten order, food was cold, scrambled egg was majority milk microwaved tasteless."
  • "Came for fish and chips with the family, June 9th. Very disappointing meal!"
  • "The food tasted lovely but came out stone cold."
  • "Chips weren't fresh, some were cold, fish was tough."
  • "Food came, was average. Not worth the wait or the price paid I’d say!"
  • "The meat inside is hard and tasteless. And the mushroom and stilton pasty is revolting."

Staff and Service

Pros:

  • "Overall I enjoyed being at White row farm and would definitely come back again as of the food they serve and politeness of the staff."
  • "The staff were friendly & very helpful which made the visit even better."
  • "The STAFF who work at this fine establishment are friendly and helpful and seem to take great pride in their output."
  • "Service was brilliant and didn't cost the earth either."
  • "Was greeted by lovely polite attentive staff."
  • "The staff in the restaurant and the farm shop have always been lovely and attentive and kind even when busy."
  • "Fantastic place. Great food to buy and to eat there, friendly and helpful staff."

Cons:

  • "When I mentioned to the person serving us that it would be worth warning people, she implied it was essentially my own fault for not reading the menu properly."
  • "Queued for 30 mins just to place the order. No one offered to take the order and get cooking whilst in line not sure why."
  • "The whole transaction was uncaring and distant."
  • "Then when I went on to pay, the person who took my payment shrugged at me in a very rude manner because I didn't know my table number."
  • "The behaviour of one of their staff towards myself and directed at my son was disgraceful."
  • "The waitress today was incredibly miserable (which really put us off)."
  • "No one offered any apologies."

Ambience and Facilities

Pros:

  • "The place is beautiful and the children can play outside."
  • "Loved roaming around and checking out the chickens, pigs and alpacas too."
  • "Awesome farm shop and cafe. There is a play area and animals for the kids here also."
  • "Play spaces for children and free range pigs to admire."
  • "They have lots of outdoor seating and some outdoor covered..and a huge children's play area and the pigs and chickens and rabbits for children to see."
  • "Good size play area."
  • "Absolutely love Whiterow Farm Shop and Cafe. The site is beautifully kept, with lots to do for young children and families."

Cons:

  • "A lot of litter in the garden though and didn’t see a single member of staff check for litter."
  • "3 toilets are not enough to cater for the number of customers eating and the state of them left a great deal to be desired."
  • "There was a lot of wasps, which is a bit uncomfortable and embarrassing if you are trying to dodge them."
  • "The children's activities were rather disappointing."
  • "Only drawback was the amount of Wasps near the bins."
  • "Currently all the toy tractors are in poor repair."
  • "The cafe gets very noisy when it's busy. Not somewhere for a quiet chat."

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