Address: Market Pl, Newbury, RG14 5BD, United Kingdom
Phone: +441635231053
Rating: 4.2
based on 151 reviews.
Service
Pros:
"Staff are very friendly, polite and attentive, great table service."
"The staff were friendly and really helpful with table service for the drinks."
"Staff made our party really welcome they were friendly and went above and beyond to make sure we had a really enjoyable time."
"Staff were very helpful, pleasant and knowledgeable."
"All the staff were very friendly and helpful! Thank you for a lovely meal."
"Fantastic service and good communication skills especially Ollie who was such a pleasure to of met."
"The staff were all very welcoming on a very busy evening."
Cons:
"The staff seemed very rude. My pasta dish was awful and underdone!"
"Took ages for drinks to arrive, pint of Wainwrights was basically vinegar."
"Service was slow, we waited more than 15 mins to be asked if we wanted a drink."
"The waiters could have shown up more often."
"The person who greeted us in the restaurant did not communicate with us."
"Waiting staff all really slow and rude, food was repeatedly delayed and it wasn't even very busy."
"Not having staff available downstairs until approx 8.30am was frustrating also as there was no hot water whatsoever available."
Food Quality
Pros:
"The food was incredible! Our party had a range of things and everyone was really pleased with their meal."
"Love dining here for Sunday lunch. The roasts are great and was happy to bring family and show it off!"
"The sharing desert platter was awesome, as was the brisket burger, as was the chorizo scotch egg."
"Food was excellent."
"Food perfectly cooked and well presented."
"Really nice place to eat - the best fish and chips I have ever had!"
"Food was much better than run of the mill pub grub."
Cons:
"Food overcooked, roast sirloin was well done, veg tepid and Yorkshire cold."
"Dined here during a short weekend break to Newbury. Unfortunately, the duck was expensive and very bland."
"Pizza was really soggy, cheese on burger had solidified into a big lump."
"Halloumi with no roasted vegetables as stated in the menu and fish still swimming in uncooked batter."
"The food was pretty appalling. The sea bass was massively overcooked, and didn't come with the stated samphire."
"The food is very much below the standard's you would expect for what you pay."
"We all had a meal on Friday night, none of us found our meals really good, the fish and chips were overcooked, I had the ham chicken pea pie which was pretty small, the vegetables were undercooked."
Value for Money
Pros:
"I don't go out much but there was good value for money."
"Prices reasonable too, couldn’t fault anything!"
"Price was excellent for a 4 course dinner."
"Beer is well kept, prices are reasonable."
"Good place, chilled, wider, comfy tables and chair and good prices."
Cons:
"NOT CHEAP! Lunch for two with two drinks each came to £63 (no dessert either!)"
"Two gin and tonics cost me THIRTY QUID! Seriously... £30 for two drinks is just crazy."
"The prices for the portions are so high."
"Food was ok but not special and the £6.50 small sausage roll was very poor value."
"Over priced for superior our room £240 for two nights."
Ambiance & Comfort
Pros:
"It's also has a lovely cosy and welcoming vibe - we were really impressed."
"Lovely place, lovely menu, lovely atmosphere and great gins!"
"Very well restored bedroom. Wonderful crew working the services, great prices, and a wonderful stay. Largest king-sized bed in UK, and comfortable too."
"Lovely, relaxing atmosphere in this beautifully decorated modern town centre pub/restaurant."
"The rooms are lovely with great bathrooms and always clean and tidy."
"The room we had was actually in the old remodeled stables, modern and well laid out."
"A lovely lunch and a great setting to catch up with friends."
Cons:
"Stayed here this weekend, we had the Celeste Room, our friend luckily was in the Alexandra room over looking the dining area, unfortunately for us ours was right over front of the building, Friday was just about bearable but Saturday night was night from Hell noise even with windows shut tight was appalling."
"Seating area in the bar was a tad uncomfortable and the bench seat has no backrest."
"It's not as exquisite as the website suggests eg doors are functional and could do with a paint job."
"Unfortunately bathroom did not feel cleaned, loo had definitely been recently used."
"The seating in the corridor was a bit cold and windy."
"The room wasn’t cleaned greatly with cobwebs and such."
"Only down comment was there seemed to be lots of little flies in the area we were sat in."
Accommodation
Pros:
"We arrived really excited, loved the size of the room and the shower was amazing."
"Rooms and bathroom in the twin room are significantly bigger than the Queen room for same or close to the same price."
"Rooms are nice, the pub its self is very clean and nicely laid out."
"Rooms are very comfortable and clean."
"The room was spacious, clean and nicely furnished with a VERY comfortable bed."
"The rooms are beautiful - very modern, bright and spacious."
"Thanks for the lovely stay! Room was so cute, bed super comfy and everything what you need is available in the room."
Cons:
"Stayed before and was amazing hence the return however was put in a different room (barber) the room itself was beautiful however it sounded like we was on top of the pub door that banged every 5 mins until closing time."
"Stayed for 3 nights and honestly would not stay again, stayed in the converted stable block, room was very small lacking in storage but unfortunately traffic noise was excessive."
"No ear plugs in rooms even though said they were provided 🤷♀️and rooms unbearable hot no fans, bathroom like sauna, that heat in there was that bad the cold water was warm."
"It was by far the worst sleep I’ve paid for. No bed had been actually comfortable."
"Loud music, shouting and screaming kept me awake until 11:15pm."
"The occasional table hinge and clip is broken causing it to drop anything put on it, stains on the carpet."
"The only issue we had was that the weather was very hot and there was no air conditioning."