Zizzi - Cheshire Oaks Reviews Summary

Food Quality

Pros:

• "Food was lovely, waitress was really nice."
• "The food was amazing."
• "We both had pizzas and they were both delicious, and we also loved the chocolate melt dessert."
• "It was amazing I had a rustic pizza.. half and half. It was so delicious with an amazing thin crust and tasty toppings."
• "I had pasta meat balls which was super tasty!"
• "Absolutely phenomenal pasta, pizza and of course hanging kebabs!!"
• "The vegetarian lasagne was so good it was just melting in mouth!!"

Cons:

• "£15.95 for the worst pepperoni pizza ever."
• "Bland food."
• "The calzone was overcooked, pasta was tasteless."
• "Pasta was very bland."
• "The food was ok and better than other generic pizza places but it still felt just that generic."
• "Main course took over an an hour to come and what I ordered was dry and tasteless."
• "Wouldn’t recommend, got pasta and pizza for the kids and I’ve never tasted something so bland!"

Service

Pros:

• "Management at Zizzi’s should be aware of the fab team and amazing chefs they have at Cheshire Oaks and especially be aware of Sarah's welcoming customer service."
• "The waiting on staff (I think it her name was Molly) was brilliant, she deserves 5 stars, she was very helpful and handled the situation well when half of the menu isn't available."
• "Lovely place to chill and have fun! Me and my friends had an amazing night, staffs are very friendly, helpful and professional in their work."
• "Service from 'Asli' today was brilliant."
• "The lady serving was very polite and attentive."
• "Absolutely LOVE the waiter called Wez. He was honestly amazing from start to finish and as a family we couldn’t thank him enough."
• "The staff were very friendly."

Cons:

• "Wayne (service manager) was not welcoming at all."
• "Great food but slow & unattentive service."
• "Don't misunderstand my rating, Zizzi is still one of my favourite restaurants, but, this particular branch was well below par, service was appalling, food was poor & although we had a discount after we complained, I shall not come here again."
• "The food was outstanding but the service was too slow."
• "Service was appalling. No one even came to take our order we had to do it ourselves online."
• "The attitude of the staff was unacceptable. They had a can't be arsed attitude with us."
• "Overpriced with terrible service to create an overall unsatisfactory dining experience."

Ambiance & Facilities

Pros:

• "Each toilet is in its own little room with your own personal sink, I think it’s the best way to have public toilets."
• "Such a wonderful restaurant."
• "The atmosphere nice and the food is really fancy."
• "Good food, nice atmosphere & lovely staff."
• "Fabulous food and atmosphere."
• "The DJ upstairs was excellent and atmosphere was very vibrant."
• "The staff were accommodating to our seating and dietary requirements, the food was spot on and the dessert was incredible!"

Cons:

• "Disability review. unfortunately NO automatic doors to access at Zizzi."
• "It was also a lot smaller than the one I got last year with barely any cheese."
• "Waited almost 10 minutes to be seated. When we were seated the restaurant was roasting inside."
• "Upon entering local smelled like broken toilet paper."
• "Terrible service, the pizza I ordered was delivered to my table with raw toppings on."
• "The pizza was almost stone cold so I have no idea how long it had been sitting there."
• "Visited here today, you would have thought I’d of walked into a wake, the atmosphere was as dry as the highlighters we were given as children’s “coloring pens”."