Zizzi - Lincoln Reviews Summary

Service

Pros:

• "We were served by Anna who couldn't have been better or more attentive."
• "The service from our Polish waitress, Barbara, was friendly and faultless."
• "Not only were we gifted a free bottle of Prosecco but our waitress Barbara was so lovely and very accommodating."
• "Waiting staff were very pleasant and professional."
• "Staff were very welcoming and fussed our dog so much."
• "Customer service is exceptional, always friendly, attentive and welcoming."
• "Staff friendly, courteous and efficient."

Cons:

• "Service was VERY slow."
• "Service is usually pretty good and I've never had a bad meal. Unfortunately, on the evening of Saturday 17th June 2023, the service was really bad."
• "Took time to get service as the gentleman seemed to be doing tables and drinks."
• "This was one of worst experience one can ever have, went to enjoy a night out yesterday, the service was awful."
• "Wait-staff forgot to inform the kitchen we had finished starters & only realised mistake after 30 minutes and a prompt from us."
• "Decided to visit for a spot of lunch waiter very good got our drinks but had to wait a while for our food to arrive even though they wasn't busy."
• "Awful service. The place was dead and yet the staff member couldn’t be arsed to come and seat us."

Food Quality

Pros:

• "Food is lovely, place is clean and staff are friendly and welcoming."
• "Very good food and brilliant service as they more than made up for the waiting times."
• "Food was great very tasty and good portion size."
• "Gorgeous food and had a great evening."
• "Now, to the food, fantastic, we had calamari, and king prawns in garlic romesco sauce, the prawns were very good indeed."
• "Had the most amazing meal (Calzone)."
• "The food was excellent quality and excellent portion control, well presented and freshly made."

Cons:

• "Food bland, wait between courses too long."
• "The crust on the pizza was well done yet very close to Burnt."
• "Food had NO flavour, disappointing."
• "The food is a little bland, was expecting more flavour."
• "Food is fake. Its like mass produced, imitation Italian food."
• "The food seemed below par this time."
• "Pizza was terrible was supposed to be pulled pork on it and spicy but tasted of nothing."

Value for Money

Pros:

• "The menu was more extensive and the prices were very reasonable for the portion size and quality of the food."
• "Overpriced for what you got, however we had a 50% discount which made it worth it."
• "They could not have been more attentive, and the food was 10 out 10."

Cons:

• "My wine, a New Zealand Sauvignon Blanc, was £9.80p for 250ml."
• "The mains, ridiculously over priced."
• "The food is good, the service we received was excellent and they are really switched on with regard to allergies. However the pricing leaves a bit to be desired."
• "Food very tasty, well presented but a little pricey when you consider portion size for mains."
• "£39 for a pizza 2 sides a coke and a shandy seemed steep."
• "Paying £13.35 for a coke and a pizza, I expected a little more than 8 pepperonis and 5 ripped up pieces of ham."
• "Food cost me 17£ for child portions."