L'Artista Reviews Summary

Food Quality

Pros:

• "The food was amazing."
• "Fantastic authentic Italian. So much better than the high street chains. Great value too."
• "Food is always good & served in big portions."
• "Food, nothing to complain.. authentic Italian food."
• "Food was served fast (especially considering it was so crowded), asking for extra drinks was no problem, food was excellent."
• "The food is absolutely amazing – everything we tasted melted in other mouths, wonderful desserts!"
• "Food was amazing real Italian food."

Cons:

• "Calamari was plain/cold and had no seasoning and was chewy."
• "Our fresh-we’re-now-doubting lobster was well over cooked and there was hardly any sauce with it."
• "The lasagna was terrible and a tiny tiny portion, all pasta and a bucket load of sauce, hardly any meat."
• "The food was almost inedible, my husband had veal in cream and mushroom sauce, he stated the veal was 'like a McDonalds burger'."
• "Food was cold, soggy and had no flavour at all plus part of the order missing."
• "Generous portions but I was disappointed with my meal. I ordered a vegetarian pizza but the spinach tasted like it had been cooked in the same pan as fish and the taste of fish was overpowering!"
• "The pizzas are just average. The dough is undercooked and a bit too thick to qualify as a good base, ingredients of poor quality."

Service

Pros:

• "Nice, relaxed atmosphere with friendly, accommodating staff."
• "Really great service and a great local restaurant if you’re in the area!"
• "The staff were all super friendly and polite."
• "Staff is extremely catering even gave me extra pepper and CHEESE!"
• "The staff provide a great service, you can’t get a better pizza anywhere else and their pasta is a delight too."
• "The service was oustanding."
• "Very good service from start to finish."

Cons:

• "Service was slow, haphazard and uninspiring."
• "This was extremely rude and appalling behaviour by the presumed manager."
• "Service was poor. No welcome from staff no smile or chat from waiter."
• "We waited a long time in order to be served/asked what we'd like to eat."
• "Service was slow and two of three servers were uninterested and grudging."
• "The waiters do not listen to customers, we asked for starters and mains to arrive at the same time (we had to repeat this 3 times) this still didn't happen!"
• "Staff rude, would just take one drink order and assume its for the whole table."

Atmosphere

Pros:

• "Great value delicious and authentic Italian food in an amazing authentic feeling Italian style atmosphere."
• "Great food great atmosphere."
• "Really lovely service and atmosphere."
• "Family friendly and nice atmosphere."
• "The atmosphere was amazing."
• "If you’re looking for a local Italian with an authentic taste and a warm atmosphere, this is for you!"
• "Lovely atmosphere and very friendly staff."

Cons:

• "Family friendly restaurant, very busy and loud - not a romantic venue."
• "However, it is very noisy (granite everywhere) and fairly expensive for what it was."
• "It's so loud you can't hear people on the same table."
• "The atmosphere was very loud and very busy and made conversation difficult."
• "Very noisy, not much in the way of ambience and seats very loudly squeaked and scratched across the floor when people got up or sat down."
• "The noise from surrounding tables was almost unbearable."
• "It can be a little noisy when busy, but I think that's all part of the atmosphere of a proper Italian restaurant."

Value

Pros:

• "Portion sizes are big so great value for money."
• "The price is very reasonable."
• "Good size portions. Very reasonable price."
• "Reasonably priced. Big portions!"
• "May I mention, extremely great value too!"
• "Always lovey food and very generous portions!"
• "Price was excellent value."

Cons:

• "It's still quite expensive to eat out here."
• "However, it is very noisy (granite everywhere) and fairly expensive for what it was."
• "Fairly expensive for what it was - few pizzas and simple pasta dishes."
• "But it seems like you have to pay extra for everything."
• "Expensive mains that do not include sides."
• "It's a shame they don't offer discounted prices for off-peak time eating like some other restaurants do."
• "However food was average for what they charge."