Ryder & Dutton Estate Agents Middleton Reviews Summary

Communication and Responsiveness

Pros:

• "The communication and clarity of information from Richard at Ryder Dutton was excellent."
• "Lisa Royle... You were friendly, approachable and professional throughout."
• "Claudette from Ryder and Dutton's Middleton branch was extremely helpful."
• "She was approachable, friendly, always available to take calls and answer questions."
• "Our contact Claudette kept us informed on a regular basis."
• "Their communication with our solicitor was always seamless, I never had to chase any information exchange."
• "Claudette has been reliable, efficient, and approachable from answering our many questions to providing reassurance."
• "Claudette Cole at the Middleton office was so fantastic in helping us to sell our house."

Cons:

• "Overall good service, not always received communication regarding offer and not much communication to the solicitors."
• "Had a terrible time with Ryder and Dutton Middleton. Staff very very rude."

Professionalism and Expertise

Pros:

• "They assisted in what was a long, complicated sale and did so with grace and expertise."
• "You offered guidance and information when needed and in doing so ensured a smooth exchange of contracts."
• "She understood how important buying my first property was for me."
• "Clearly very experienced in how these things work, she was a calming presence during a stressful period."
• "We feel however that the initial asking price was over inflated which resulted in a slow start to the selling process."
• "Following a quick sale, there were probate issues to deal with. Laura managed our buyer's expectations and the whole process professionally."
• "Claudette Cole from the Middleton office has been great professional, beginning to end."
• "Claudette keep us the good work, you are simply amazing and a huge thank you from my family."

Cons:

• "Unfortunately selling my home was far more stressful than necessary throughout the process."

Support and Guidance

Pros:

• "Lisa was with us every step of the way. Explained patiently, and kept great communication."
• "Viewings were organised swiftly, and we achieved a sale above the asking price."
• "Excellent communication via email and calls."
• "From time management and communication standpoint, Claudette is amazing."
• "They sent representatives to the property for all viewings and when it came to negotiating the sale, Claudette Cole was an excellent help."
• "As a buyer, I had a pleasant experience in dealing with Ryder & Dutton. Lisa Royle was very supportive and helpful."
• "From the first point of contact to the final call to confirm completion had taken place, the service was excellent."
• "My senior negotiator was Lisa Royle, who couldn’t have been more helpful, professional, and efficient."

Cons:

• "Overall, we had a great experience with R&D and we sold our house 10 days after it was put on the market for the price we were looking to get."
• "We’ve been using R&D for 7 years as landlords and previously we bought off them almost 17 years ago and they are still as good now or even better."