The Swan Inn Reviews Summary

Category: Pub Newbury

Address: Newtown, Newbury, RG20 9BH, United Kingdom

Phone: +44163540313

Rating: 4.4
based on 144 reviews.

Food Quality

Pros:

  • "Food - yummy."
  • "Very good food."
  • "Easily the best Sunday roast I've ever had in a pub."
  • "The food has been very enjoyable each time, especially the chicken schnitzel and creme brulee."
  • "The food was excellent."
  • "The food was delish."
  • "Food is fantastic."

Cons:

  • "The falafel was a tad too dry."
  • "The pork belly came without any crackling which is criminal."
  • "Food Terrible! My other half had roast beef.. ended up with roast gristle!"
  • "Possibly the worst pub food around."
  • "The dish in question came back with half the things missing."
  • "Chicken schnitzel that wasn’t a schnitzel."
  • "The steak was overcooked."

Service

Pros:

  • "Service was friendly, if late, and the Covid measures were all in order."
  • "Service was quick and efficient."
  • "Service was cheery and fast."
  • "Service was fast, we didn’t have to wait long for anything."
  • "The staff very attentive."
  • "The staff were very friendly."
  • "Staff were very polite and friendly."

Cons:

  • "Unfortunately a large boat parked next to us and blocked our view, so be aware of that."
  • "Never even offered us a discount."
  • "Took 30 mins to take food order."
  • "It took 25 minutes and we had to almost grab a member of the team to get them to come to our table to take any form of order."
  • "Rude staff who are not attentive at all."
  • "The waiter didn't smile once, no eye contact no check back."
  • "Over-charged for food and drinks."

Atmosphere & Location

Pros:

  • "Oozes Atmosphere."
  • "They had a picturesque outdoor area and dogs are welcome too which is a bonus."
  • "Such a fantastic place."
  • "Great location, but you do feel the local traffic may end up in the beer garden at any point."
  • "The setting is beautiful. The ambiance is amazing for any time of day."
  • "Great spot, right by a little stream."
  • "The food is stunning."

Cons:

  • "Missing menu items."
  • "Wouldn't cook my daughter chicken nuggets ...whole we ate the most disgusting breakfast!!!"
  • "My burger was really tough."
  • "And when the food arrived it was at best average pub food."
  • "Drinks were a little pricey."
  • "Customer service is unpredictable."
  • "The staff seemed a bit snobbish."

Thanks! Your review is awaiting moderation.