The Swan Inn Reviews Summary
Category: Pub Newbury
Food Quality
Pros:
- "Food - yummy."
- "Very good food."
- "Easily the best Sunday roast I've ever had in a pub."
- "The food has been very enjoyable each time, especially the chicken schnitzel and creme brulee."
- "The food was excellent."
- "The food was delish."
- "Food is fantastic."
Cons:
- "The falafel was a tad too dry."
- "The pork belly came without any crackling which is criminal."
- "Food Terrible! My other half had roast beef.. ended up with roast gristle!"
- "Possibly the worst pub food around."
- "The dish in question came back with half the things missing."
- "Chicken schnitzel that wasn’t a schnitzel."
- "The steak was overcooked."
Service
Pros:
- "Service was friendly, if late, and the Covid measures were all in order."
- "Service was quick and efficient."
- "Service was cheery and fast."
- "Service was fast, we didn’t have to wait long for anything."
- "The staff very attentive."
- "The staff were very friendly."
- "Staff were very polite and friendly."
Cons:
- "Unfortunately a large boat parked next to us and blocked our view, so be aware of that."
- "Never even offered us a discount."
- "Took 30 mins to take food order."
- "It took 25 minutes and we had to almost grab a member of the team to get them to come to our table to take any form of order."
- "Rude staff who are not attentive at all."
- "The waiter didn't smile once, no eye contact no check back."
- "Over-charged for food and drinks."
Atmosphere & Location
Pros:
- "Oozes Atmosphere."
- "They had a picturesque outdoor area and dogs are welcome too which is a bonus."
- "Such a fantastic place."
- "Great location, but you do feel the local traffic may end up in the beer garden at any point."
- "The setting is beautiful. The ambiance is amazing for any time of day."
- "Great spot, right by a little stream."
- "The food is stunning."
Cons:
- "Missing menu items."
- "Wouldn't cook my daughter chicken nuggets ...whole we ate the most disgusting breakfast!!!"
- "My burger was really tough."
- "And when the food arrived it was at best average pub food."
- "Drinks were a little pricey."
- "Customer service is unpredictable."
- "The staff seemed a bit snobbish."
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