Two Watermills Reviews Summary

Menu Variety

Pros:

• "The menu has a lot of choice including vegetarian options."
• "The kids menu was brilliant with lots of choice and reasonable pricing."
• "Menu was perfect, plenty of choice for everyone."
• "One thing that we were very impressed by, the big choice of vegetarian/Vegan options on the menu."
• "Update: all of the issues I mentioned in my original review have now been remedied. I now have about four or five main courses to choose between as well as several desserts, sides, and starters!"

Cons:

• "Food was OK...however how can you justify in charging full price for dishes when you have certain elements of that dish missing!"
• "Unfortunately the food was a let down in some areas, firstly they were missing 7 or 8 items off the menu."
• "Disappointed by the lack of vegan options, my fiance and I bought a curry to share and then a couple of sides, so we could sort of make a meal's worth of food out of little bits."

Service Quality

Pros:

• "All staff very welcoming especially Craig!"
• "The service was very good, no long waits."
• "The staff was attentive without being intrusive, and they were quick to accommodate any special requests."
• "The man serving us was extremely friendly and efficient."
• "The young waitress named Ruby was very friendly, polite and efficient."
• "Our waitress Georgia was so good with our four year old daughter."
• "The staff were very attentive, took our orders swiftly."

Cons:

• "I feel cheated out of £55."
• "The service was terrible. We had to ask for someone to take our order."
• "There is nothing worse than trying to get someone's attention after sitting with empty plates for 30+ mins."
• "Trying to catch someone to request the bill took around 20 mins and we had to go to the bar as no one came."
• "We waited 45 minutes for somebody to take our drinks orders and even then we had to ask and there was 3 people stood behind the bar chatting."
• "No one checked our food was ok during the meal."
• "I couldn’t find a staff member anywhere."

Food Quality

Pros:

• "The food quickly arrived and all plates were left empty which tells a very positive message to the chef."
• "The steak was cooked to perfection and the chips were crispy but fluffy inside."
• "Food was delicious, with very good sized portions."
• "The food was delicious."
• "Signature burger was very tasty."
• "The roasts were excellent."
• "The food was cooked to perfection and very tasty."

Cons:

• "Deserts tasted awful."
• "I ordered bruschetta for starter and was shocked when it came to the table."
• "The glasses our lemonades came in were dirty and the lemonade smelled as if the pump or line hadn’t been cleaned in a long time."
• "Only 2 stars as we were charged £3.50 for two tiny half full pots of gravy which we disliked."
• "The gravy was mostly cold and congealed, the veg was overcooked and everyone's meals were below what I would expect."
• "The worst meal I've ever had! The steak was full of grissle."
• "The food was not up to usual standard that we are used to. Steaks were awful and full of gristle and fat one was so bad that it was removed from the bill."

Ambience and Cleanliness

Pros:

• "I love the ambience and the friendly welcome and excellent food at the Two Watermills."
• "It was our first visit and we were extremely impressed with the overall look of the place."
• "The pub is decorated nicely and looks very festive."
• "The public area was well cared for, tidy and appealing."
• "Place lovely and clean."
• "The actual pub is so warm and welcoming, decorated to such a high standard and it feels like home."
• "Nice modern pub with clean tables and chairs, clean bathroom clearly signed."

Cons:

• "The glasses our lemonades came in were dirty and the lemonade smelled as if the pump or line hadn’t been cleaned in a long time."
• "The Glass that was given was dirty and bar attender had to find clean one. It took him around 12 attempts to find another glass that was clean, very embarrassing for bar attender."
• "Sorry they have taken the child play area away it used to be quite handy."
• "Also as you cannot watch the children playing in the park area from your table it's not very child friendly."
• "Food very good, but sorry they have taken the child play area away it's not very child friendly."

Value for Money

Pros:

• "Great value for money."
• "We also availed of the 30% off mains deal which is very good and made the whole meal with drinks very affordable."
• "But it’s reasonable priced and great and friendly service."
• "Good food reasonable prices."
• "We opted for the Thursday steak and wine deal which was a steal at £30 for 2."

Cons:

• "I feel cheated out of £55."
• "Only 2 stars as we were charged £3.50 for two tiny half full pots of gravy which we disliked."
• "Huge waste of money :("
• "We were also charged full price despite the 2 allergen meals only having some of the elements on the plate."
• "I was so disappointed and quite shocked that they felt happy to serve that for £6.25."