The Star Inn Reviews Summary

Atmosphere & Setting

Pros:

• "The building itself is really picturesque inside and out."
• "It's a lovely setting not far from Newbury or Basingstoke that works well for a romantic meal for two or a family get-together."
• "This lovely country pub, located right by the main road between Basingstoke and Newbury, has just about everything going for it."
• "Lovely atmosphere and beautiful setting."
• "The restaurant was decorated lovely with a warm feel to the environment and spacious."
• "Nice and cozy inside, but because it was a nice day out I enjoyed their garden."
• "The pub was beautifully decorated - the fairy lights are a lovely addition."

Cons:

• "Arrived there and it was completely empty so not sure if it was open?"
• "The carpet in the area where I ate was filthy - there was food ingrained into the carpet - the windowsill was littered with dead flies, and the upholstered seats were not fit to sit on."
• "There was such foul language from some 'rough regulars' that we had to relocate our table midway."
• "The pub was very quiet, so perhaps the staff should have been slightly more aware that their voices would travel.. their conversation would have been more appropriate for behind closed doors; they were berating other staff members and moaning about having to work!"
• "This place always used to be packed on a Sunday let alone a bank holiday Sunday so when we drove out there on the off chance of getting a table we didn’t hold much hope but we found the place basically deserted!"

Food Quality

Pros:

• "Food was amazing!"
• "Once again, great food at a great price."
• "The food is delicious, to a point where I again felt sad for all the times I've driven past and instead called at some other place which was dramatically inferior!"
• "The sea bass dish was so tasty and the duck pizza was an interesting and delicious combination."
• "The food was tasty - especially the salt and pepper squid."
• "The portions were great, food was excellent quality and overall we had a lovely time."
• "The food was absolutely beautiful."

Cons:

• "Usually the food is very good however I had the sirloin steak cooked medium, it was very chewy and if it wasn't for the pepper sauce would of been tasteless."
• "Even though there is a nice garden and a relatively nice main restaurant area, I have to say that the food was horrendous!"
• "Unfortunately the worst Sunday roast we have ever had in a pub."
• "The food sounded good from the menu, but was a major let down in reality."
• "The food was dry and rubbery and completely rubbish compared to how it has been in the past."
• "The food however is disappointing the burger I ordered was clearly a frozen product bought in and was quite tough."
• "Food was disappointing."

Service

Pros:

• "Staff are friendly and know what they are doing."
• "Nas was apologetic and said he would check and call me back, which he did."
• "The service was lovely, friendly and informative without being intrusive."
• "Really pleasant staff and very friendly."
• "Staff were friendly and helpful."
• "The staff were efficient."
• "Staff very professional and attentive."

Cons:

• "When she came back she was abrupt and almost rude."
• "Pretty poor service and food."
• "We have been many times before, but this time we had really poor service & one of the staff members was extremely rude."
• "Despite leaving an answer machine message and repeatedly calling back 15 times, Alfred did not call me back and nobody answered."
• "She had no personality about her at all!"
• "The waitress proceeded to belittle me for not correctly reading the menu."
• "Having to call back 16 times in order to speak to someone is just not acceptable."