wagamama sheffield city centre Reviews Summary

Atmosphere & Decor

Pros:

• "The atmosphere was relaxed and comfortable."
• "The atmosphere is very chilled, the decor is modern and vibrant."
• "The various smells in the air of cooked cuisine and the sound of people sharing good times together was really nice."
• "Great atmosphere, food and staff."
• "The atmosphere is lovely and comfortable."
• "Lovely restaurant in the heart of the Sheffield."
• "Bright, clean, speedy service and a good choice of food for groups of picky eaters."

Cons:

• "This particular location is let down by worn-out furniture, unpleasant toilets and an overall feeling of being a little rundown."
• "Guy got really angry we wanted to change table. Said he would have to clean it twice. Then said 'are you really going to do this to us?'. Made the whole first time experience really awful..."

Service

Pros:

• "The servers were really friendly and ready to help and chat and made the experience really pleasant."
• "The staff are really good and the service is highly efficient."
• "Quick service and very friendly waitress (Marta), she created more space for us by moving screens and was attentive."
• "Staff were friendly and helpful."
• "Staff was very helpful and welcoming."
• "The staff are very friendly and deliver top quality customer service with a smile."
• "Service was quick despite a busy night in Sheffield, staff were very welcoming and looked happy to be working, and serving."

Cons:

• "Took ages to get served."
• "We were forgotten about multiple times, food was burnt."
• "The only staff working were obviously engrossed in their own conversations to care about customers."
• "Rubbish service didn't get served for 30 minutes after sat down."
• "Food was quite delayed between meals, and ended up eating at different times to other members on the table."
• "They didn't apologise once, didn't ask us how everything was or even check in on us after we started looking at the desert menu."
• "Even though the restaurant wasn't busy, we were greeted with a bit of an attitude and sense of urgency."

Food Quality

Pros:

• "Food, as always, amazing."
• "Lovely food, really natural and full of flavour."
• "Absolutely amazing food, brilliant staff and quickly served."
• "The food, as with every restaurant of this chain, was amazing."
• "Food was very tasty and the noodle bowl was rather massive for me, but I still finished it."
• "Our meals were delicious, good sized portions and good price."
• "The food was delicious and everyone enjoyed their meal."

Cons:

• "The gyozas for an appetizer, worst gyozas I’ve ever had."
• "The prawn nori rolls were sad and soggy."
• "My Pad Thai was ridiculously spicy for some reason but still managed to lack any flavour, the noodles were all clumped together and there was hardly any chicken."
• "The pulled pork gyoza were bland and overcooked and had fallen apart in the pan."
• "EXTREMELY OILY and BURNED tofu and vegetables in my 'curry' (bowl of oil)."
• "The main meal was top heavy with rice and the fried chickens breadcrumb coating was overdone so very crispy and not much chicken!!"
• "The katsu curry was also terrible, the chicken was unbelievably dry and tough and all you could taste in the curry sauce was cloves."