Hearth of the Ram Reviews Summary

Food Quality

Pros:

• "The food we ordered was absolutely scrumptious."
• "Some great specials which one of us tried - Beautiful!"
• "The food here is just so so good/tasty and well presented too."
• "We loved the food, roast beef cooked exceptionally well."
• "Possibly the tastiest food I've had in years."
• "Both my partner and me absolutely loved every morsel of every mouthful of food we had."
• "The most stunning food I've ever eaten! I had the specials and was a bit dubious of the price, but it was worth every penny!"

Cons:

• "Food was not as described on the menu and not great portions for the price."
• "The roast itself wasn't the greatest quality."
• "The meal itself was bland and nothing to get excited about."
• "When the food did arrive, was average and quite bland."
• "Battered fish which was over cooked to the point of being incredibly dark which meant the fish inside was dry."
• "The burger tasted like it had been cooked from frozen."
• "The Pan Fried Goosnargh Duck Breast... was a bit tough."

Service

Pros:

• "The team at Hearth of the Ram, led by Euan and Emmanuel could not do more for us - and were incredibly professional and experienced."
• "Waiters were accomodating and pleasant."
• "Staff were welcoming."
• "Our waitress Sarah was superb... due to her professionalism and pleasant manner."
• "Fantastic service and hospitality!"
• "Staff were lovely and very attentive."
• "All the staff who dealt with us were amazing from the guys who brought our food to the table and the cocktail guy."

Cons:

• "Will not be rushing back anytime soon."
• "After over 20 minutes waiting & watching people arrive later then us but being shown to tables before us."
• "The rudest waitress I've encountered."
• "Not a very welcoming environment, staff not very friendly."
• "Service from the Manager on shift was absolutely shocking."
• "Poor service, long wait, meals not served together."
• "The service was so slow and unreasonable considering it was only a Thursday night."

Atmosphere & Decor

Pros:

• "The overall decor and feel was great."
• "Not to mention a fab atmosphere."
• "Lovely atmosphere in the conservatory."
• "Nice atmosphere inside the place."
• "A lovely setting and great atmosphere."
• "This is a great restaurant and bar with a typically British atmosphere."
• "The restaurants vibes are unique and exhilarating. The customer service is brilliant."

Cons:

• "The restaurant just had a tired feeling."
• "The overall impression was a bit messy, not personal or warm."
• "All the staff where not wearing face masks which was wrong and the tables where very close to others."
• "There was a strange smell bit like wet dog."
• "The only hot thing on my plate was the potato, yorkshire pudding was not edible!"
• "Was very very noisy! Couldn't park my car as car park was full."
• "We noticed a bunch of flies, and when we both used the bathrooms there were loads of flies."

Value

Pros:

• "The price was more than We normally spend on a meal, but by no means felt they were over the top."
• "Good prices for very good food - we only had fish and chips and the beef burger, but we will be returning soon for a proper evening meal, starters and all!"
• "House red was reasonably priced and tasted ok."

Cons:

• "Paid £100 for 4 people for nibbles to share, mains and minimal drinks."
• "It was quite expensive. Food was okay but at almost £14 for fish and chips it could have been better presented."
• "Never known anything like it! Were charged £40 each!! for T-Bone steak and £17.50 for scallops !!"
• "The only thing that let it down is the extortionate price."
• "The prices have also gone ridiculously expensive."
• "The goat's cheese salad was overpriced."
• "Our total bill was almost £400, so I would have definitely expected a better overall dining experience."