Heddon Street Kitchen Reviews Summary

Food Quality

Pros:

• "Good food, you can feel the quality of the ingredients is excellent."
• "Overall food was delicious. Seasoned beautifully."
• "Food was absolutely divine!! We had the spiced cauliflower to start and obviously the beef wellington as our main."
• "Enjoyed some delicious food here this evening for our last night in London."
• "Presentation was perfect and the food was really tasty."
• "Food was delicious, rich flavours and the roast beef was exceptionally tender."
• "The food was so so good as we ordered the Wellington for two and definitely worth the money."

Cons:

• "The portion of the pork belly is just so small and the skin of the pork belly is just hard to chew and not crispy."
• "The next few visits the calamari and the porterhouse steak had fallen short of the expected standards."
• "Sadly it was lacking flavor and overpriced for the dining experience we received."
• "The pasta in the kids meatballs was completely overdone and soggy, and the tomato sauce was bland."
• "The beef was slightly over cooked and not seasoned."
• "Inedible duck salad with hardly any duck, a burger that was poorly cooked with poor ingredients."
• "The food was not good, tuna tartar didn't taste much, beef Wellington was chewy."

Service

Pros:

• "Visited this industrial style restaurant for lunch. The staff were very friendly and efficient."
• "Chris pampered us from the beginning until the end."
• "The waiter who served us, Ivan, was excellent, very polite."
• "Thank you to Yeasin for making it PERFECT & for being super friendly and helpful, you make this place special."
• "Fantastic service from Chris."
• "The service was impeccable, with a polite and efficient staff."
• "The staff was exceptionally kind and gracious to us."

Cons:

• "We did raise this with the staff, but nothing seemed to come of it and it didn't get resolved."
• "It wasn't particularly busy on the patio so we decided to sit there... No one came over to even ask if my husband wanted a drink after this and he didn't receive it until almost 5:50."
• "The first server was definitely stressed, I asked about a winter set menu and was dismissed for almost 25 minutes."
• "Service is friendly but very clinical."
• "The waitress only came by once and that was to take our order. We waited 45 min for our food and no check in by the waitress during this time."
• "The worst restaurant service I’ve experienced - came here for a special family meal and we were consistently ignored by staff."
• "Service was mediocre, I had to ask the waiter three times for ketchup and twice to turn on the heating lamps to warm us up on the patio."

Value

Pros:

• "At £75 pp you might think wow but what you see taste and experience is worth every penny."
• "£230 for a good lunch for 3 is on the pricey side but you can skip the Wellington and have a very reasonable priced excellent food (for London)."
• "The bill was around £160 but we ate till we were stuffed and drank what we wanted...the whole experience was worth it."
• "Interestingly, the prices are comparatively affordable, making it a cost-effective choice among restaurants offering cuisine from renowned chefs."
• "Overall not a bad value for the price, considering the quality of the food and the taste."
• "The food was absolutely divine."
• "Overall, the food, environment and the service were all value for money."

Cons:

• "Overall a bit overpriced in my opinion."
• "To pay around £20 for a simple burger I find it excessive."
• "Bloody expensive for the food quality and portion."
• "For the price you pay there are far better options nearby."
• "Don't be surprised if the bill at the end exceeds the £70 x person."
• "This was an overpriced nandos experience with a 15% service charged added on top."
• "Overall it is an overpriced restaurant and you are not made to feel special in any way shape or form."

Ambiance

Pros:

• "Great environment - very lively."
• "A relaxed, upscale vibe that had an excellent menu specifically for our two year old."
• "The interior and vibe of the restaurant was modern and nice."
• "When the sun is shining in London (a rare treat) the outdoor seating is where you want to eat at Heddon Street Kitchen."
• "The restaurant was buzzing with lively and welcoming atmosphere."
• "The atmosphere and decor was very appealing."
• "Everything was great down to the most minute detail. The service was phenomenal and the decor of the restaurant was magnificent."

Cons:

• "A little bit too loud for my taste."
• "Nice décor and comfy seating but smoke and fishy smell from the kitchen was on the strong side."
• "The atmosphere was not that great. The music was way too loud, the floor was disgusting."
• "The floors throughout were incredibly dirty and slippery."
• "Place is noisy tho with all the music and the crowd."
• "The only bad thing is the music inside was too loud."
• "Seemed like a tourist trap to be honest."