The Finch's Arms Reviews Summary

Staff and Service

Pros:

• "The staff were friendly and attentive."
• "We were treated like royalty!"
• "Professional, responsive and attentive."
• "The staff are really friendly too."
• "Staff very polite and friendly and the service and food were excellent."
• "The staff were very friendly and approachable, and nothing was too much for them."
• "All the service staff were very professional as well."

Cons:

• "Service started off well, however it appeared to reduce and be less organised."
• "Waited over 30 minutes to get a drink at the bar, I was largely ignored by the staff."
• "The service was just slow and not quite up to scratch."
• "Poor value for money and a place to avoid."
• "The manager on duty had an awful approach to my friend on arrival."
• "From the moment we arrived the staff were unhelpful."
• "The customer service is APPALLING."

Location and Atmosphere

Pros:

• "This place is in a great location."
• "What a stunning location for a meal - the village is lovely."
• "The Finch's Arms is situated on a beautiful spot with a wonderful view on Rutland Water Reservoir."
• "Beautiful location and lovely garden area."
• "The view of the lake is beautiful."
• "Beautiful drive to the countryside to this outstanding restaurant."
• "Can't impress enough how beautiful the setting and area was overlooking Rutland Water."

Cons:

• "Suspect in peak times booking is advisable as only pub within headland."
• "Car parking seems fairly limited for the capacity of the restaurant but was reasonably accessible."
• "We weren’t told when booking that there was a wedding and that we would have to vacate the premises before 3pm."
• "It's a shame the staff aren't more personable because it's such a beautiful place."
• "Our only disappointment was that there was no parking."
• "Beautiful location, sadly could not open the bedroom patio windows to see."
• "The outlook from the back garden is stunning overlooking Rutland Water and in good weather it's simply breathtaking."

Food Quality

Pros:

• "Food was all absolutely lovely."
• "Excellent food and really nice place."
• "My husband’s food was very good."
• "When our food arrived it was rather lacklustre but tasty enough."
• "The Rump of Lamb (Launde Abbey) was exquisite- we didn't want the food to end it was so delicious."
• "Fantastic service and food."
• "The food was excellent."