"Was one of the most straightforward purchases of a car I've had."
"The purchase was completely hassle free from the friendly non-pushy staff."
"Great staff, always kept me updated with car before going to collect it."
"James was able to clearly explain everything to me."
"Alyn and his team were very welcoming and responsive."
"What an experience! Alyn and his team were very professional, patient, informative and gave no pressure into buying a car through them."
"I had an idea of the car i wanted to view after seeing the advertising on the web and just dropped in unannounced and Alyn was more than helpful."
"Great customer service. Bought a Peugeot 208 three months ago now - car looked really nice and had great mileage."
Cons:
"Terrible experience! Brought a car from them and it literally fell apart they couldn’t care less."
"Can't fault the customer service of the garage but I don't trust their mechanics whatsoever."
"Poor attitude towards me after I had paid in full then experienced problems with the car."
"Bought a car in March from this company, and had nothing but issues with the car, have had to pay out money on a new clutch and now the cars engine management light is on."
"Friend of mine purchased a car here, tried taking it back to get the faulty electric window fixed ... fobbed off."
Vehicle Quality and Preparation
Pros:
"Car was exactly as described and priced well compared to other examples of similar models and trim levels."
"Car was shiny & very clean when collected it, valeters did an amazing job."
"Car was given full service and MOT before collection and we have had no problems with it since we picked it up."
"All cars are maintained to the highest standard my car had no marks or scratches on it with half the mileage of any others on the market."
"The car runs like a dream, no complaints at all! Would recommend a look around!"
"The cars were presented very well, machine polished and the vehicle I looked at was in immaculate condition for its age."
"Fantastic service provided by Alyn Brewis - Brought a little Suzuki swift, had a complete MOT before collection which was great."
"I bought an 11 year old Fiat Punto from Alyn in July 2018 and it has been trouble-free motoring since then."
Cons:
"After 20 mins of driving the left side brake piston failed causing smoke from the wheel arch."
"Previously bought a car from here about a year ago and have had to spend over £1000 on it, after the MOT stating that there were no advisories whatsoever."
"Nice polite staff but bought a corsa off him 29th June 2016 with 67,400 miles on clock 10 mnths mot I've only done 862 miles in ten moth put it in for mot the day it's going to cost me 650 to get it through this mot."
"The rear window broke and the whole fitting had to be replaced as it was stuck down, then the suspension ball costing another £200 followed by the heater which started blowing out on full and then the air con another £500!"
"Don't try and haggle as their prices are the lowest they will go. Bit disappointed as car came with only one key."
After Sales Support
Pros:
"The car did develop a very small fault soon after buying but this was rectified by the team immediately at no extra cost."
"During that time Alyn was extremely helpful in me getting the support I needed, my local garage refused to serve me due to me mentioning the dreaded 'warranty' word."
"The aftercare provided by Wansbeck service centre was second to none. Any issues I had were resolved immediately and at no extra cost."
"ABSOLUTELY FANTASTIC SERVICE … Alyn isn’t a psychic he won’t know the problem until it crops up, I was unfortunate to own the car for 1 day and a problem cropped up."
"Noticed a slight problem after a few days and was repaired same day at Alyn's workshop."
Cons:
"Unfortunately as more time went on, I experienced more issues with the car, the A/C wasn't working, the turbo air intake pipe snapped whilst I was on the motorway."
"This was the 3rd car from Alyn and will be the last. List of faults as follows, after 20 mins of driving the left side brake piston failed causing smoke from the wheel arch."
"Bought a car in March from this company, and had nothing but issues with the car, have had to pay out money on a new clutch and now the cars engine management light is on."