Carefree Campers Ltd Reviews Summary

Customer Service

Pros:

• "Sean and the team deliver on all counts - outstanding customer service."
• "Sean, Andy and Rob were fab in supporting our first campervan hire."
• "Carefree Campers have been an absolute pleasure to deal with from start to finish."
• "Sean was extremely professional, accommodating, reassuring and knowledgeable."
• "Sean at Carefree Campers was absolutely brilliant and very helpful in helping me to sell my Campervan."
• "Sean made the hiring experience easy, answering all my questions promptly before booking."
• "Sean and the rest of the team at Carefree Campers for providing an excellent service."
• "Sean was very professional and a lot of help as it was our first time in a camper van."

Cons:

• "Hired for ethans_drive4thechequeredflag to attend a race in the Lake District. Van had everything we needed to be comfortable for our 2 nights away."
• "Hired a camper at the weekend and it was a godsend from the rain storms we’ve been having."
• "We hired a campervan at the very last minute for a festival in June."
• "I recently hired Alice for a weekend away. This was my first trip with just me and my dog."
• "We rented Edi the van for 12 days over the summer and had the most incredible road trip through the UK!"
• "Renting with Carefree Campers was an incredibly easy, worthwhile and 'carefree' experience."
• "This is our second time hiring a van from Carefree Campers as our first experience was so positive."
• "Fantastic experience!! Thank you Carefree for a fabulous camper."

Van Quality and Condition

Pros:

• "The Campervan was in great condition, really clean, like new, and had all the basics you need to get away for the weekend."
• "Really impressed with Carefree campers again this year for a family holiday. The booking and collection process was really straightforward."
• "We hired a campervan for the weekend and it was fantastic. The van was spotless and fully equipped with everything we needed for a great weekend away!"
• "We recently hired NIMBUS for a week away in the glorious sunshine. The campervan ticked all the boxes and it was a pleasure to drive, sleep and cook in."
• "Alice was an outstanding van, She was very clean, well equipped, comfy and stylish."
• "We hired Nephos for a trip to Cornwall and thoroughly enjoyed five nights of camping."
• "What amazing job! I think I have one of the best camper conversions I’ve seen, totally blown away."
• "We hired a camper to go surfing on the last hot weekend of the summer, definitely more luck than judgement. The van was excellent."

Cons:

• "Great service from these guys, initial problems with camper hired, as returned from previous use with issues that meant couldn’t be hired back out."
• "The only thing I would change was the price of cleaning at £65, my 2 berth, 41’ static caravan my cleaners charge £30."
• "Had a problem with the roof seal, they gave me a temporary repair promptly and did not ask for payment."
• "Was passing these guys today so popped in on the off chance they could help with 2 of my cupboard doors as wasn't closing properly."
• "Just collected my campervan from Carefree Campers - delighted with the overall quality, especially with the Skyline Roof they have fitted."
• "We rented Edi the van for 12 days over the summer and had the most incredible road trip through the UK!"
• "Rented a campervan for the first time through Carefree Campers.& my wife and I had a great time."
• "We hired camper van Edi to take on holiday to the New Forest - before the pandemic intervened and we ended up staying home and using him for day trips."

Value for Money

Pros:

• "These guys know their stuff, give great customer service, good honest pricing and have great attention to detail."
• "We hired Nephos (Campervan) to travel along the South Coast and had the best time. Sean from Carefree Campers was friendly and accommodating."
• "Easy going, relaxed team who clearly love what they do, booking was easy."
• "We bought our campervan from Carefree Campers. It was a very smooth process and we received excellent customer service."
• "We hired Alice the camper van from Carefree campers for the weekend and it was great fun."
• "100% would use again. Sean made the hiring experience easy, answering all my questions promptly before booking."
• "Just back from 5 days to Northumberland. Bacchus VW van was a dream to drive."
• "Carefree provided the best solution to try campervanning for the first time! Andy & Sean were great."

Cons:

• "Great company to rent, buy or to get your van converted to a camper. The only thing I would change was the price of cleaning at £65."
• "Had a great time with the two children around Devon and Somerset, and with no tent to put up and take down we were a lot more mobile."
• "Hired a camper at the weekend and it was a godsend from the rain storms we’ve been having."
• "We hired Big Ben Camper for Glastonbury 2023 for four of us, and it was brilliant! So useful and comfortable."
• "We hired a campervan at the very last minute for a festival in June. They were able to arrange a camper for us at very short notice."
• "I recently hired Alice for a weekend away. This was my first trip with just me and my dog and both Andy and Sean were very kind and sympathetic to my situation."
• "I recently had my van converted by carefree campers and I couldn’t be happier how it turned out."
• "Amazing company to work with! We had quite a few of us away for a party and Carefree Campers were able to provide us with all the van's we needed!"