FM Mangal Reviews Summary

Food Quality

Pros:

• "The food is tasty, and always freshly cooked to perfection on the charcoal grills."
• "Food is excellent."
• "Food was excellent, I had yoghurti lamb and chicken mixed."
• "There's a lot of competition but this has to be some of the best Turkish I've ever tried in London - bright fresh salads, meat that is tender and crisp in all the right places."
• "Absolutely delish."
• "The chicken was sweet and juicy, the various salads all fresh and interesting."
• "Some seriously tasty lamb on the skewer here."

Cons:

• "Food average however meat is dry."
• "The chicken wasn’t even cooked properly."
• "The meat was dry and flavourless."
• "The meat and vegetables were burnt, black in colour and lacking in flavour."
• "Worst kebab I've ever had! There was NO LOVE shown in the food, kebab was all BURNT! meat was VERY VERY TOURGH!"
• "Terrible food that is overpriced. The hot mezze was awful, overcooked with soggy batters."
• "The food was below average for the asking price and we've had much better for cheaper!"

Service

Pros:

• "Our waitress Alena was amazing."
• "Top notch customer service!"
• "Waitress was very attentive and friendly."
• "The service was personalised and the waitress helped me choose from the menu."
• "The staff - friendly and attentive."
• "Service is always excellent, smiling, calm and professional."
• "Service was quick and friendly."

Cons:

• "Took 30-40 mins to take our order, food never came and they didn’t give us any update on the order."
• "The worst service and attitude I have ever experienced. This place is a kebab shop that makes you wait over 1 hr to eat 4 pieces of meat and then abuses you! Do not visit ever. Terrible Terrible Terrible place."
• "The waiters were rude, they started to serve people that came in after me."
• "It took so long to get the food!"
• "The staff was not very welcoming at first."
• "Customer service was terrible Never go back."
• "Service was slow, we ordered drinks and the staff just forgot about us."

Value for Money

Pros:

• "Also great value for for money."
• "Had the lunch menu which was good value."
• "All food has big portions and it was a reasonable price for London dining."
• "The price was reasonable given the experience."
• "Food is beautiful and very reasonably priced."
• "Great food, great service and great value for money."
• "Absolutely divine food and service from a local Turkish restaurant 😁 relatively good prices (mixed grill £17.50)."

Cons:

• "The food was below average for the asking price."
• "Probably the most expensive Turkish restaurant I have been to."
• "I ordered a meal for delivery and I'm a huge fan of Turkish food was flavourless and the quality of the meat was terrible."
• "We order lamb chop , we received 3 piece for £12.50 , which is expensive Then we even couldn't cut it with knife."
• "Terrible food that is overpriced. The hot mezze was awful, overcooked with soggy batters."
• "Very average food, meze is wildly overpriced."
• "Nearly everything was so expensive!"

Ambiance and Decor

Pros:

• "The restaurant has one of best breads and the spices on bread goes very well. The interiors were recently refurbished and restaurant appears new."
• "It was a Turkish authentic cuisine."
• "The atmosphere was lovely too."
• "One of the best Turkish restaurants in London. The food quality and their is cooking is amazing. Very affordable compared to other restaurants."
• "The atmosphere of this place is a real buzz."
• "The atmosphere - cosy and welcoming."
• "The place was actually nice. I did not expect to like it but I did."

Cons:

• "There was a rancid rotten smell across the table."
• "The chicken was cooked very close to the lamb and the meat was completely infused with the lamb smell and taste."
• "Toilets smelt and the doors were kept open so anyone sitting at the back had the pleasant sensorial experience each time someone visited."
• "Yesterday I had a dinner on FM mangal previously I had a really good experience and it was my fav place and I recommended a lot of my friends to eat there and the waitress and staff is really friendly and polite, however yesterday the odour of the toilets was unbearable we even changed place but it was all-over the place."
• "Both of us know when a liquor has been watered down."
• "The staircase going up is slightly steep."
• "Throughout the majority of my meal, two of the employees, (owners?) were yelling to each other despite being just a few feet apart, making this the least peaceful meal I've had on my trip."