Honest Burgers Covent Garden Reviews Summary

Service

Pros:

• "What really stood out to me was the exceptional service provided by the host, a young lady."
• "Staff are knowledgeable and friendly."
• "The waiters were really friendly and attentive."
• "Served by Anneilia who helped us when my mum forgot to mention her allergies- absolutely brilliant service, humble staff who genuinely want to help."
• "Service was attentive and friendly."
• "Staff were extremely kind and attentive."
• "The staff were so lovely - so friendly and couldn’t have been more accommodating."

Cons:

• "Our order was unfortunately late due to a printing error."
• "The service was quick, but the food was slow, burnt, tasteless and mostly wrong."
• "They didn’t have ketchup, we asked for a new bottle of ketchup 3 times and the waiters just ignored us."
• "Very rude and sassy waiters."
• "The staff were friendly and polite, but a bit too busy and ended up overlooking us for too long."
• "The waiters were just pathetic."
• "The service seemed disorganized."

Food Quality

Pros:

• "The burgers are amazing, juicy and mouth watering."
• "Food was delicious, lemonade was sweet but refreshing."
• "It's worth coming just for the rosemary chips!"
• "I went here on a recommendation and had what might possibly be the best burger I've ever had!"
• "Had a fantastic burger and cocktail here."
• "Best burger and chips I've had in a long time."
• "One of the nicest burgers I have ever tasted!"

Cons:

• "The onion rings were overpowered with grease."
• "Came here twice, first time it was great however yesterday the fries we were served weren’t fresh and the burger also didn’t taste great."
• "2 burgers took 30 mins to be served, chips were cold and beef patties had bits of bone inside."
• "Taste and quality was average."
• "The fries weren't fresh and cold."
• "The grilled chicken pesto burger was dry."
• "The Teriyaki burger was so salty that I couldn’t finish it and the fries were lukewarm at best."

Atmosphere

Pros:

• "Good vibes. Good music and bloody good cocktails too."
• "Pleasant staff, sat upstairs, busy, not heaving."
• "What amazing little venue in Covent Garden."
• "Its in a cute area of Holborne which is a nice area."
• "The atmosphere was nice and the choice of music tonight took me right back to my youth with some classic 90/00s rap/hip hop."
• "The service is excellent as well. The staff is attentive and exceptionally friendly."
• "Lovely friendly staff."

Cons:

• "The place is dirty, toilet is disgusting."
• "I'm a big fan of Honest Burger. However, on the 27th of May 2023 at Honest Burger Covent Garden, my friend and I saw a mouse while we were having dinner on the first floor."
• "Upon entering we had no one to direct us to seats, no one is there to greet or assist you."
• "Rude staff on arrival."
• "The ambience of the restaurant was ruined by the loud music. We had to shout at the top of our voice to have a conversations."
• "The restaurant is quite noisy inside with loud children and whatnot."
• "The low score is because of the absolutely grubby stairs and bathroom."

Value

Pros:

• "The prices very reasonable."
• "Very generous portions too, so good for filling up before a night out."
• "The burgers come with chips, and they are very value for money, too."
• "Chips & smashed burger for £8.5 is a bargain in London I’d def go back!"
• "A great lunch. I had the smashed burger (without cheese), which came with chips, for just £8.50; a very good price for central London in my experience."
• "Fantastic value for money, especially as a burger fan."
• "Very tasty burger at extremely reasonable prices for central London."

Cons:

• "Awfully small burgers for the price."
• "The food was good though rather expensive which isn't unexpected for London."
• "And obviously due to it being London the price was too high for what we got, spent close to £50 on two meals which took about 5mins to eat lol."
• "32£ to eat for 1 Burger and beer I can do wetherspoons for a tenner 3 times and have less dissapointment."
• "Tried out their festive Christmas burger the other day, and for 14£, it was pretty disappointing."
• "I'm rather annoyed about the 10% service that's charged but not advertised on the menu."
• "The food is awful. We waited 45 minutes for cold chips and burger not cooked as ordered."