Five Guys Piccadilly Circus Reviews Summary

Burger Quality

Pros:

• "This burger always stuck in my mind during weekdays in work. No wonder coz the burger is so delicious."
• "In & Out in a British version. Fresh ingredients mixed with grilled beef, delicious sauces."
• "Burger is excellent 👍 you can't taste this anywhere else, is that delicious!"
• "The burgers surprisingly was very nice but the hot dog was quite small and not brilliant."
• "The burgers are so dead it’s unreal, Burger King does better at a quarter of the price."
• "My cheeseburger was really tasty. The toppings selection is great."
• "The burgers are good, the fries as well. I found the topics tasted good."
• "The burgers are far better than I had expected - well made and closer to the likes of Gourmet Burger Kitchen."

Cons:

• "However, bad taste burger with horrible bacon served like waste in a paper bag."
• "I went to eat a bacon cheeseburger with all the side dishes. There was no flavor in the patties and the burger was quite small."
• "I really didn't like the beef patty itself, there were some hard chewy bits in the meat."
• "I don't understand the hype. The burger was good but not anything special."
• "The burgers surprisingly was very nice but the hot dog was quite small and not brilliant."
• "Didn't like this place, ordering for first time, no helpful member of staff, no smile, staff shouting at each other as they worked."
• "The service was pretty quick but they no longer hand out spoons to go with the milkshakes."
• "The service was a bit of a shambles and originally got wrong order. I took it back and waited a while and still got my burger in bun."

Fries Quality

Pros:

• "Fries is also a must for everyone. It is a crispier and thicker version of McDonald’s."
• "French Fries from local fresh potatoes exhibited in the restaurant is a nice idea."
• "The fries at this Five Guys location are amazing! Always hot and crispy."
• "The chips are good. Haven't try the shakes, maybe on next time."
• "The chips fried in peanut oil are really good and special and the burger was okay too."
• "The fries on the other hand not so much, they have a different feel and can be tasty."
• "Really enjoyed the burger and fries. Also really good service."
• "Best burger and best chips I've ever had."

Cons:

• "I ordered fries it’s was so bad, i asked the manager his name 'Daniel' to change it."
• "The French also lacked salt."
• "The burgers are so dead it’s unreal, Burger King does better at a quarter of the price."
• "The chips were all flopped in half and were soggy and literally dripping in grease."
• "The chips were meant to come in cups but I actually saw the server just shovelling the chips into the bag loose."
• "Fries are quite big protion. I don't think staffs are friendly enough."
• "Went here with a friend, we ordered a hot dog, which was cold. A coke, which was warm and flat."
• "I'm very disappointed with all the services 👍."

Service Quality

Pros:

• "Really fast serving, even very busy peak time, delicious shakes possible to mix as much as you want."
• "I was here in the evening on a Monday and it was busy so you can imagine on a Saturday. It does get very busy, but the staff are quick."
• "The only downside to our visit was the noise level, which is expected in such a busy location."
• "First time trying here having heard lots of good things! Did not disappoint!! Super tasty food both burgers and chips!"
• "The good of going to Five Guys is that you know what to expect. I went there at evening and it wasn't so busy."
• "Quick service and helpful staff as I hadn't ordered from there before."
• "It was extremely busy with I went in around 14:00 on a weekday. The ordering queue was very efficient and moved quickly."
• "The food was ready pretty quick and the staff was nice."

Cons:

• "They didn’t ask if I want cream on top, which they should have. Plus the guy forgot about the milkshake."
• "I ordered fries it’s was so bad, i asked the manager his name 'Daniel' to change it. He was very rude with me and refused to change it."
• "The atmosphere was lightened by the music playing so loud that you couldn't even talk to your friends."
• "After paying almost 20 pounds for a simple hamburger with fries I feel cheated."
• "The service is horrible, the waiting time is the same but the worst of all is having to go all over the store looking for ketchup."
• "I had never eaten at a Five Guys before stopping in here for dinner. TBH, I don't understand the hype."
• "The food is ok for a fast food meal, my hot dog was good filler with salad, tomato, onions, but not too big."
• "The burgers are good, the fries as well. I found the topics tasted good, however the meat itself lacked in flavour."