Address: 287, 297 Pentonville Rd, London N1 9NP, United Kingdom
Phone: +442072786171
Rating: 4.2
based on 486 reviews.
Price
Pros:
"It's worth it though."
"It tastes much better than the competition so I guess you get what you pay for!"
"Prices are a bit more expensive than other fast food burger chains, but I'm starting to think it's worth it!"
"Worth every penny!"
"If you are debating if the price is worth paying I urge you to try it then you will see why it is what it is."
"It is pricey but you get what you pay for!!"
Cons:
"Overall the 5 Five Guys prices are generally leaning towards the more expensive sides."
"The only downsides were the struggle to get a seat and it was a little expensive for food on the go."
"The big downside for me however and it's a major one is the price."
"It's a little on the pricy side for what it is (especially the milkshakes)."
"For that pricetag though, I don't really think it is worth the value as I've had better burgers in pubs or other burger chains for the same or cheaper price."
"24 quid, cheese burger fries and a drink."
"The prices are ridiculous. Almost 10 pounds for a bacon cheeseburger."
Food Quality
Pros:
"Five Guys know their burgers, very fresh and made how you want it."
"The cheeseburger was juicy, and the free toppings were crisp and refreshing."
"With burgers flavourful and juicy every single time I've gone and what feels like bucket load of fries you get from just a small portion, Five Guys sits at one of the best burgers to be found in London."
"The meat paddy's were one of the best I've tasted in a fast food burger place like this, the fries we're also very good."
"Burgers are very tasty and ingredients you choose are very fresh as well!"
"The meat itself was of a very high quality and delicious."
"Burgers were beautifully cooked and the idea of personalising your own toppings is great."
Cons:
"The burgers are nowhere near as tasty or juicy as they should be!!"
"First time I tried 5 Guys I was amazed by the LACK of taste."
"The beef in the burger tasted strange, the chips were too salty."
"Burgers: both bun bread and meats are dry. Nothing special about their burgers."
"The burger tasted dry."
"The burger was mushy and greasy, without any flavor, and the chips were lukewarm."
"Burger patty itself was a bit bland."
Service
Pros:
"The atmosphere is like an American diner and the service is great though."
"Staff where helpful and genuinely interested and concerned."
"The manager was at the front of the store welcoming customers and helping to get them served promptly."
"Server was wonderful, so lovely to have a someone with a sense of humour and overall just friendly and nice."
"The staff was super friendly and guided us through everything."
"The staff are very helpful when taking the order."
"The staff at Five Guys King's Cross are friendly, attentive, and ensure that your order is prepared just the way you like it."
Cons:
"The host kiran on the till probably the tanned thin asian indian girl, was terrible."
"Unfortunately, there is no screen to announce the orders so every couple of minutes one of the servers shouts out order numbers until people come to collect which ruins conversation in the restaurant."
"Received the wrong order, when I went to the counter to tell staff and ask about where my food was, I was met by the manager who was extremely rude."
"Good burgers but the service needs to get better. Ordered my own and waited for nearly 30 mins only to find that it was ready long back."
"Greeting was not great, they looked confused I was a customer asking for a burger."
"Staff should know what people can and can not have when they have allergies."
"The guy at the till wasn't really helpful but I got my order placed."
Ambiance
Pros:
"Very nice and clean restaurant and in an amazing location!"
"One of my all-time favorite burger places. Great taste and great atmosphere."
"The store is clean, modern, and features a lively atmosphere that's ideal for a casual meal with friends or family."
"Great atmosphere and an experience I wasn't expecting."
"The atmosphere on the day was banging, but it was a Saturday night."
"Very nice atmosphere and very good food .. and the fries was amazing!!!"
"Definitely a fun vibe inside and I will be visiting again soon."
Cons:
"Given that this is located in one of the busiest spots in London, there are nowhere near enough places to sit and eat."
"We struggled to find a place to sit as it was almost 100% occupancy."
"The music so loud you can barely hear the conversation."
"Loud noisy music discourages you from lingering."
"That was my first visit to 5guys after having heard a lot of good. I was somewhat disappointed. Burgers are ok, but the interior feels industrial, with strong, bright lights."
"The place was so cold, I didn't have time to eat my burger before it to was cold."
"A bit noisy for those looking for a calm romantic space."