Address: 34 New Inn Hall St, Oxford, OX1 2DH, United Kingdom
Phone: +441865204735
Rating: 4.3
based on 202 reviews.
Staff and Service
Pros:
"Staff: Extremely friendly and welcoming."
"Perfect service. Polite and speedy."
"The staff have always been friendly."
"The staff made us very welcome."
"Special mention for the staff though - when I went in with a friend for coffee in the summer of 2020, they were very busy trying to seat people while being careful to observe guidelines, and took slightly longer than usual to take our order, though I hadn't noticed."
"The staff are so nice and smiley and friendly."
"Callum was warm and attentive during our brunch and we were made to feel very welcome."
Cons:
"Booked online for a birthday party... they had not saved an area for our booking and the happy hour advertised on the website was not happening."
"Had been here many times in the past. When today and who looked like the manager was extremely rude and aggressive to us."
"The service left a lot to be desired, to get the waiters’ attention you had to put in so much effort it negated the calories eaten in the sad brunch."
"The problem was that when my friends tried to buy the food, the waiter said in a roughly manner 'Kitchen is closed'."
"Service poor, food unremarkable."
"Complained to staff who were extremely rude and did nothing to sort out the problem."
"The staff are very aloof at best, and rude the rest of the time."
Atmosphere and Decor
Pros:
"Cool atmosphere and decor, and very pleasant staff."
"The atmosphere buzzes, music is played low so conversation is easy."
"A great atmosphere, great cakes and one of the best soy hot chocolates I've ever had."
"Lovely vibes with good music."
"It feels like the lounge I don't currently have – comfy cushions, delicious food, friendly staff."
"Really glad that we popped by here. Relaxed atmosphere, restaurant upstairs and casual drinking tables downstairs. What really stood out here is how friendly the staff are, really polite and the welcoming, asking about your day not just small talk."
"The interior is nicely decorated - quirky/bohemian and spacious while still managing to be very intimate, warm and welcoming."
Cons:
"Having to sign up for the Wi-Fi is a turn off."
"The atmosphere was loud but enjoyable."
"It is quite pricy with some beers costing up to £5 for a 330ml can."
"The atmosphere inside was very quaint, staff were exceptionally friendly and everything went smoothly in terms of waiting for food."
"The ambience is chatty and comfortable."
"It's too expensive to be a proper student hub."
"The interior is gorgeous, and it was a really nice place to meet friends."
Food and Drink
Pros:
"Everything arrived relatively quickly and tasted delicious!"
"Good prices for the quality of the food."
"I enjoyed their Eggs Royale, with perfectly poached eggs and a creamy hollandaise sauce that blended nicely."
"I ordered the veggie burger and it was delicious! Happy hour cocktails are amazing."
"We both had the tagine and it was the tastiest meal we've had in a long time."
"The food is consistently good, and the beers are great."
"Had Pancakes with bacon which were really nice. The bacon tasted really premium and has a rich Smokey taste to it."
Cons:
"The food here is nice enough but the men's toilets are disgusting."
"When the rest of the food arrived, one dish was missing for around 20 minutes."
"The food was quite bad. Didn't finish the beef burger, chicken burger was bad, eggs in all the dishes were overcooked."
"The food we ordered was amazing. The Vegetable Shakshuka and unfortunately it was super bland."
"The tofu was super dry and despite the fact it was supposed to be 'smoked', it esentially tasted like chomping a school rubber or something."
"The chicken and waffle dish was overly disappointing."
"Food not cooked properly- camembert had the texture of scrambled egg."