Address: Nine Mile Ride, Bracknell, RG12 7QW, United Kingdom
Phone: +441344354400
Rating: 4.4
based on 212 reviews.
Facility & Exhibits
Pros:
"A place you can revisit lots without getting bored would definitely recommend."
"The Lookout Discovery Centre is also suitable for all ages."
"Inside there are several areas to explore with lots of fun things to try."
"The indoor activities are educational and activate the critical thinking and problem solving skills."
"Most activities are scientifically educating and very entertaining."
"The centre itself has lots of interactive and fun ways to learn."
"This place is fantastic the science/discovery museum is great for big and small children."
Cons:
"Many exhibits were out of order when we visited."
"It's seen better days and needs refurbing/updating - feel stuck in the late 90s early 00s."
"Very disappointed as so many exhibits were out of order or not properly working."
"The internal parts are outdated broken and haven't been updated for years."
"A lot of the displays that are there to show children how things work in our life did not work."
"Multiple interactive bits were broken or missing."
"Several of the exhibits needed repair, otherwise it would be a five star review."
Parking
Pros:
"Parking was very reasonable (£2 for 4 hours) but spaces were limited."
"Only paying for car park and entrance to the park is free ...plenty of parking spaces."
"Parking is very reasonable at £3 for 4 hours."
"Went on the busy bank holiday Monday afternoon, had no issues finding a parking place."
"Plenty of parking and Coral Reef is across the road."
"Easy parking £3+, play area was nice and cool under all the trees, excellent variety of playground equipment for lots of ages."
"Great prices and parking is reimbursed with entry ticket."
Cons:
"Brilliant facility but needs more car parking as chaos on Saturdays and Sundays."
"So the actual place is great. However DO NOT PARK USING THE APP."
"The car park can get very busy outside Winter months."
"This place is run by neurotic COVID lunatics. Turning everyone away at the car park which is apparently 'full' even though it has loads of free spaces."
"The car park was absolutely jammed."
"Parking is expensive though."
"Parking here can be a real challenge."
Staff & Service
Pros:
"The staff is very friendly."
"Staff are fantastic - very friendly and accommodating, seem to enjoy what they do."
"We found the staff across the venue to be polite, friendly and helpful."
"The Staff where polite and helpful."
"Staff very attentive to your needs and we thoroughly enjoyed it all."
"Our party host was amazing and friendly and she really got the kids engaged through the whole thing."
"The Lady who served us in the cafe was amazing (and the coffee was really tasty!)"
Cons:
"Experience was awful either Basil Forte was running it or Ole Solskjaer."
"The queue for the cafe is awful. 21 people in line and one person serving."
"The Cafe service was awful today, obviously low staffed but they shouldn't take loads and loads of orders."
"Made the mistake of visiting during half term, chaos far too many people in there."
"Venue was packed and no staff around supporting the families."
"There a few signs saying ask a staff member.... Well apart from two ppl at reception when we entered I didn't see any staff!!"
"By 3pm the stuff were cleaning and putting stuff away right in front of our noses - really annoying."
Value & Pricing
Pros:
"Good value for kids but charging adults more for entry seems off."
"For a family of 5 we paid £24 but you get £2 parking back if you take your pay and display ticket stub to the counter when you pay."
"A yearly pass is so cheap! Well worth it as we go often."
"very glad we went, good value."
"Totally worth the money."
"The whole centre is a great day out and superb value for £2-£4 daily parking."
"Entrance price is reasonable."
Cons:
"Good value for kids but charging adults more for entry seems off."
"Shame the entry fee's quite steep but it's educational and fun."
"Parking is expensive though."
"It's ok I suppose, a little over priced and things a bit outdated."
"It's overpriced for families."
"Price wise it’ll add up with several kids."
"But overall the place is a bit worn our, small and overpriced for what is has to offer."
Cafe & Food Options
Pros:
"Ice cream and ice coffee were out order of choice at the cafe."
"The cafe serves you at outdoor tables with a decent selection."
"There is a nice cafe where you can get a warm drink and a snack."
"Also had food at the cafe, which was good value for money."
"The cafeteria is good and it has a variety of healthy food."
"Enjoyed coffee & snack in the cafe."
"The Lady who served us in the cafe was amazing (and the coffee was really tasty!)"
Cons:
"Café is a little expensive, but I rarely use it."
"The cafe is truly dreadful. Not a fruit nor vegetable in sight and no allergy-friendly or gluten free options."
"The onsite cafe isn't great - selection, speed of service during peak periods, etc."
"The cafe was very disappointing. It’s only outside, which is frustrating when it’s raining."
"The queue for the cafe is awful. 21 people in line and one person serving."
"The cafeteria brings the place down. It's really not that nice place."
"The cafe is really quite poor."
Outdoor Areas & Activities
Pros:
"Free adventure playground for kids (need to pay for parking)."
"There's a huge outdoor play area and some great places to walk or mountain bike."
"Great outdoor fully fenced play area amongst the trees."
"Kids love this place, lots of science, construction and water zones which will keep them entertained for hours."
"Great outdoor area. Walks, biking, dogs, Go Ape, play area."
"Fantastic place for young families."
"The highlight has to be the forest and the outdoor play area, which are both fantastic."
Cons:
"By the time we'd finished exploring all the indoor areas it was dark so we hadn't seen any of the outdoor activities."
"Couldn't really try any of the things properly due to kids throwing balls and climbing all over things."
"The playground is great but also in need of some attention."
"It could be really good if there was an upper age limit."
"The layout was impractical inasmuch as you had to keep passing through the entrance/exit gates just to use the loo or the café or access the outside play/picnic area."
"Parking is an absolute nightmare anytime near peek times."
"It's only fault was the amount of people allowed in definitely ruined the experience in the fact it was just too much going on."