SAI MOT Centre Reviews Summary

Category: Car inspection station London

Address: 113A Hardy Rd, London, SW19 1JB, United Kingdom

Phone: +442085423452

Rating: 4.0

based on 104 reviews.

Customer Service

Pros:

"Especially Sam and his team are honest and reliable."
"The staff were pleasant and helpful."
"The staff were polite, courteous, and efficient."
"Very friendly and professional people, always willing to discuss things and be helpful."
"Everyone I dealt with was friendly and professional."
"From start to finish they were helpful, friendly and professional."
"I found all the staff helpful, efficient and professional."

Cons:

Pros:

"Got these guys to replace brakes on a Honda, easy to deal with, price quoted in advance for all work, dropped the car in the following day, collected about 90 minutes later - Job Done!"
"Both services / MOT’s have been brilliant, they’ve quoted me a price and stuck to it."
"Happy with the service, quick and efficient."
"Very reasonable prices for quality services."
"They did some extras without charging."
"Most recently I had a leak in the radiator and VW Morden (steer clear!) wanted over £650 just to investigate due to labour costs but that would not even guarantee that it would be fixed or include parts. Sam's garage sorted it out for less than 1/2 the VW price."
"They fix the van late evening and was reasonably charged."

Cons:

"BEWARE - We took our car there to get MOT done and as they were recommended by the AA. After two new tyres, 4 new brake saddle pads and a new box of bolt nut keys on which we spent over £800 we now have totally new worrying noises when turning left or right apparently stemming from the steering wheel shaft."
"They work together with servicing stop, is a scam, they damaged my car badly."
"Be aware of this garage by using not pass MOT by excuse to charge you a lots of extra."
"This sai MOT garage taking fraudly money while you car mot is fail and something is problem in car for reason failing MOT."
"Do not use this garage. These people will take advantage of you."
"Do not use this place. Smashed my car. Then blamed this on me."
"But the worst thing happened when I asked for an additional job, changing the brake pads. On my way home, I heard a strange noise from the wheels and realized that they had left the wheels without a bolt and without tightening them properly."

Pros:

"I’ve been using SAI motors for the past 5 years on my different cars and the way they treat you as a customer with personal touch makes me have the trust and confidence with the team."
"I recommend sai motors to all Londoners."
"I would definitely recommend them and will be doing all my MOTs there."
"Very happy to get my car and my Dad's car MOT'd within 2 hours despite it 'looking' very busy they quickly moved all the cars around to make room..."
"They rectified the other issue at the same time without any additional cost."
"We cautiously drove the car another garage who quoted us £200 for the service, repairs and MOT and fixed everything that needed attending too."
"Great customer service, called and notified me of any additional charges and works required before administering them!"

Cons:

"Very pricey for what was done. Just paid £120 to get a diagnostics check and relay replaced."
"I booked Interim service with MOT with this garage because I read all good rating and price was good.only £89.99. end up I have been charged full service and a lots of extra over £256 which was not related to the MOT."
"Avoid the South Wimbledon branch as they are dishonest and are putting peoples lives in danger- should be closed down in my opinion!"
"Extremely overpriced."
"They should be reported and closed down!"
"Paid for a diagnosis on my vehicle. They were not able to diagnose it properly."
"Very bad service! Was quoted £360.00 then when i phoned them to make sure that its £360 for clutch replacement they said Yes! However, when i get to the garage the manager said its £460 adding 100 quid to the actual price."

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