Made Curtains Reviews Summary

Quality and Material

Pros:

• "The quality is undoubtedly premier, evident in the luxurious feel of the fabric."
• "Way beyond what I was expecting for curtains, I’ve been talking about them all week!"
• "The material is so nice and the colours are so pretty."
• "The curtains in both our living room and bedroom still look beautiful and make such a big difference compared to without them."
• "Made curtains quality was excellent and their service was too good."
• "Fantastic experience with the Made Curtains team. Excellent eye for detail, super diligent and professional."
• "The curtains are good quality. Harvey has been brilliant during the installation."
• "The curtains and blinds that Jordan made for us were absolutely beautiful and the service was fantastic."

Cons:

• "Unfortunately I've had a terrible experience with Made Curtains. Took almost 2 months of chasing after I'd paid to have the curtains installed."
• "Only to have curtains too short for one room on cheap tracks and wrong installation in another room to the point I can't fully open the door to go outside."
• "The worst company - the staff is rude, two faced - before our order - nice and polite / after we had paid - rude and non responsive."
• "Quality is another problem - we could have bought better curtains in IKEA, they even refused to iron the curtains."
• "Curtains are good but it is terrible customer service. The owner Jordon came across as a decent guy, but they are so incompetent in the operation."

Customer Service and Experience

Pros:

• "Jordan and his team have been very helpful! My husband and I had no idea or knowledge about curtains and its different types."
• "Jordan was very professional, and showed me a wide range of high quality fabrics, talking me through the different options."
• "Jordan at Made Curtains provided fantastic service from start to finish."
• "The team at Made Curtains were fantastic. We brought them in to fit our new Grade 2 listed flat with curtains throughout."

Cons:

• "After over one month of delay, over 8 failed visits what should have been 3 (thereof 2 no-shows without telling you til later in the day, 2 remeasures, 2 failed installations), they continue to let us down."
• "Sadly during the 10th visit, one room still could not be completed, as the cassette roller blinds had giant light gaps at the top."
• "The initial sales process with Jordan was amazing but after payment the total opposite."
• "I started talking with them in Jan 2021 for a 2 bedroom flat project and still today I am still chasing them to fix problems they did during an earlier installation as well as to install a blind that was ordered 2 months back."