Hamilton Chase Reviews Summary

Staff Performance

Pros:

• "Louise the bright property administrator in the organisation's high Barnet office has extended her hands at all times for her immense support and making everything possible and finalised at the earliest and short time."
• "Kevin Peters has been a wonderful agent, guiding us through the process of buying a family home."
• "Julie at Hamilton Chase acted for me professionally and diligently."
• "Beverley was exceptionally accommodating and responsive...it was the easiest process I have ever gone through when renting in London."
• "Julie made buying our first home the most easy and stress free process."
• "Dealing with the agents at Hamilton Chase, and especially Beverley Suavi, has been a pleasure from beginning to end."
• "Kevin helped me to sell my flat. He found the right buyer at the asking price."

Cons:

• "Dealt with one of their employees called Josh. Very unprofessional and incompetent putting in wrong offers and had no care when realising he did wrong and lost us the property."
• "Beverly Suavi is rude, unprofessional and arrogant."
• "Beverley one of the staff has a very rude an obnoxious attitude I doubt its good for business, best avoided will look elsewhere."
• "Very unprofessional very childish not got a clue what they are doing."
• "Do not pay there contractors due to incompetence in the office."
• "Most useless estate agent I've ever met, hardly said a word."
• "Rude, obnoxious and unprofessional. Don't use them."

Customer Service

Pros:

• "Always responsive and communicative: nothing was ever too much trouble."
• "Her positivity and excellent comms really helped us get through a very stressful sale."
• "As a tenant for over twelve years, both Louise and Beverley have always been incredibly communicative, proactive and helpful."
• "All of the staff we spoke to were professional and friendly."
• "I absolutely wouldn’t hesitate to recommend them and certainly look forward to dealing with them again in the near future."
• "Everyone was very friendly and polite and made the whole selling process as smooth and straightforward as it can be."
• "Lovely, polite and professional people who efficiently deal with any query / issue within a day."

Cons:

• "Many times the wardrobe door fell over my head and my wife couldn't bake any stuff in their oven as it's only work at high settings."
• "I have rented a property in Greater London through Hamilton Chase and they showed me pictures of fully functional wardrobe and oven while letting the property but instead provided broken items after contract sign off."
• "These people have no clue."
• "I would recommend avoiding them at all costs."
• "In my opinion, please don't give them a property to manage or rent out any of their property to save yourself from a huge disappointment."

Professionalism

Pros:

• "This is the great advantage when dealing with an independent Agent such as Hamilton Chase."
• "Professional, friendly, quick to respond & action."
• "Kevin was a great support throughout the process."
• "I dealt with Jaden Suavi in the Block Management department. He was always professional and polite but most of all he was kind and understanding to the problem that I was trying to resolve."
• "Kevin has always been professional and friendly all the way through completion."
• "Good experience with Hamilton Chase. Friendly and efficient and their communication is very good - always kept me informed and found me a super tenant."
• "Great service, friendly, professional and refreshingly honest."

Cons:

• "I wouldn't have sold my flat in time if it weren't for Malcolm sending out my management pack as quickly as he did."

Recommendation

Pros:

• "I highly recommend them for all property matters in North London."
• "I would definitely recommend to my friends."
• "Would have no hesitation in recommending their services."
• "If you are looking for a reliable, trustworthy estate agency in the local area then look no further."
• "I would happily recommend this agency."
• "I would highly recommend their services."
• "I absolutely wouldn’t hesitate to recommend them and certainly look forward to dealing with them again in the near future."

Cons:

• "Beverley one of the staff has a very rude an obnoxious attitude I doubt its good for business, best avoided will look elsewhere."
• "Rude, obnoxious and unprofessional. Don't use them."
• "I would recommend avoiding them at all costs."