Epsom Dental Centre Reviews Summary

Staff and Service

Pros:

• "Everyone there from the receptionists, assistants through to the dentists themselves are helpful, polite and caring."
• "The dentist was really friendly, helpful and informative and was so patient and understanding of my anxieties."
• "The reception staff are lovely there as well making sure everything’s all sorted for you."
• "The team are all very helpful and in Dr Chig you have someone who weighs up your condition quickly, offers advice and recommendations."
• "The staff here are so friendly and helpful."
• "The receptionists, dental nurse and dentist are all so lovely."
• "The girls on the telephones are very friendly and welcoming when you phone up."

Cons:

• "Won’t be going here again. They tried to charge us for unnecessary treatment!"
• "Reception is o.k. but when running very late at last appointment nobody told me that I was going to be sitting there for some time - why not communicate!"

Dental Care Quality

Pros:

• "The quality of dental care is second to none."
• "Superb patient care & consideration, with dental work of a quality that we were only able to hope for previously!"
• "Treatments are top notch and always with such care."
• "Dr Chirag Amin his excellent team surpassed expectation... clinically sound with highest treatment standards."
• "The actual quality of service and dentists themselves (Dr Rahul) is second to none."
• "Everything was done to a high standard and they took great care in ensuring she was looked after every step of the procedure."
• "Options for treatment are clearly explained, and the treatments have been carried out with minimum discomfort."

Cons:

• "The other dental practice said there were no cavities at all, and that he didn’t need a single filling."

Professionalism and Friendliness

Pros:

• "Rahul and team are the best dental practice I have ever been to and I have visited many around the world."
• "I’ve always received the best treatment and service - they actually make it a joy to go to the dentist!"
• "They are very friendly both Receptionists & Dental Staff."
• "Chig and his team are very friendly too :)"
• "One dentist in particular, Rahul Patel, has never failed to ensure I had the best care and treatment."
• "I can't thank ALL the staff at the Epsom Dental Centre enough for all the care I have received while I have been a patient of theirs."
• "The atmosphere is so unfailingly friendly and welcoming, as well as reassuring, that I look forward to my visits rather than dreading them!"

Cons:

• No cons related to professionalism and friendliness were mentioned.