Orelle Reviews Summary

Service

Pros:

• "The staff was very attentive, without being too much."
• "Service excellent and view amazing."
• "The staff are friendly, helpful and efficient."
• "Service was impeccable, food was great, view was amazing."
• "The staff were extremely professional and attentive."
• "The service was great that I won’t lie our waitress was attentive, our water was topped up regularly."
• "The staff and service one receives are of the highest standard possible."

Cons:

• "It was clear to see that the general manager imposes fear in the staff."
• "Managers unfriendly and annoying and got their waiters to do ‘the dirty work’ for them."
• "Service was poor, greens came out after we had finished the mains."
• "We waited 15 minutes and then had to ask for service before anyone came over."
• "Service was attentive, but forgetful."
• "The service was correct but a little bit sloppy."
• "The final issues came when we asked for the bill. There were items on there which we hadn't ordered."

Food

Pros:

• "The food is superb and even if you don't fancy dining, there is a bar area that serves wonderful cocktails."
• "The food & wine were very good."
• "What a journey!! A lot flavors, delicate and tasty meal!"
• "The food was beautiful and I had a second portion of the oysters after my meal as they were just amazing."
• "The food was delicious."
• "The food was exceptional the artistry of the combination of flavours."
• "The food was fantastic."

Cons:

• "I can honestly say it was below average, couldn't cut through it and it was very chewy."
• "Our steak was well done rather than medium rare as we had requested."
• "The pork was cooked beautifully but nothing on the plate really added to the dish so the rest was bland."
• "Both had the coconut/pineapple again ok, but lacked punch."
• "The food looked nice and was tasty, but the plate was warmer than the food itself."
• "The steak tartar, which arrived less than 2 minutes after ordering was ok, but not spectacular."
• "The food was pretty looking, but not as tasty as the price."

Atmosphere & Views

Pros:

• "The view and atmosphere was however stunning."
• "The atmosphere was really nice, had cocktails which were lovely before dinner."
• "The View is incredible and took my breathe away as soon as lift doors opened."
• "This is easily the most aesthetic restaurant in Birmingham!"
• "Stunning views of the city….."
• "Beautiful setting with views across the city."
• "Lovely atmosphere and views are amazing.. especially at sunset."

Cons:

• "The restaurant is very dark, I was struggling to read the menu / see the food."
• "The atmosphere was pretty bad when the live music started playing the saddest songs around."
• "Sadly the fog came in, so feel like I missed out a little."
• "The overall atmosphere was chaotic."
• "It’s a shame the service wasn’t great, long wait for drinks 40+ minutes."
• "The atmosphere was a bit dead and overall a definitive disappointment."
• "There was no effort to crumb down and the overall atmosphere was chaotic."