Address: 39 Rathbone Pl, London, W1T 1JN, United Kingdom
Phone: +442039189900
Rating: 4.7
based on 216 reviews.
Haircut Quality
Pros:
"Alan was meticulous in the cut, professional in the service and conversational which really put me at ease for a comfortable session."
"It’s hands down the best barber salon around. No fancy showy rubbish, just brilliant a haircut, beard trim and hot towel shave delivered with professionalism and care every single time."
"Once my barber Berkay had begun, he made sure I was comfortable and knew exactly what I wanted! He did an amazing job."
"The guys really spend time on your hair making sure you're happy with everything. At Adam however I'm treated like a gentleman and provided with the highest standard of service."
"Always extremely happy with the service - Jonathan was my hairdresser / barber on my first visit, he's super cool and very talented."
Cons:
"The haircut I received was poor. The barber was grumpy and despite being told what I wanted, seemed to think his own ideas about length and shape were better than mine and pressed ahead."
"I now have an extremely wonky fringe with one side that is far too short and will take several months to grow back to a length that a proper cut can fix."
"For £38, I’d expect a 60 minute cut. The barber was done in 25 minutes."
"I have never felt so angry after an haircut... the bald patch was even more evident after he cut my hair."
"The worst hair cut experience I’ve ever had! I’ve had better hair cuts for a tenner."
Customer Service
Pros:
"Complimentary drink is a lovely touch too. It’s my favourite hour of the month… and I always leave feeling refreshed and great."
"You are offered an alcoholic drink upon arrival, the girls were more than happy to take my coat and bag."
"Very friendly, decent great conversation. The haircut was great and well received, Jonathan offered various styles and tips and tricks to make my hair look tidy everyday!"
"They will offer you coffee: it's very strong. They offer an extremely good traditional open-razor shave."
"Amazing barbers and shop, my hair was cut by Barris who did an absolutely fantastic job."
Cons:
"Terrible service, stuff smell of cigarettes, stuff not trained enough, company is more focused on the social media side then actually cutting hair! Not worth the money go elsewhere for a better service!!"
"Basic service, not bad but not worth £42. Leaning forward rather than leaning back to have hair washed is annoying as shirt and face also gets wet."
"The guy who cut my hair was a nice bloke... However barbering requires mastery. The guy i assumed to be the shift/shop manager can be a little bit kinder."
"Nice haircut but if I ask for a clipper cut don't use scissors and at the end present me a bill of 32 rather than 25 thanks."
"After having a slightly unfortunate accident with another hairdresser, I went in to have my hair fixed by yursec who I must say did an absolutely fantastic job! He had a difficult task ahead of him trying to fix my haircut and he pulled it off as successfully as he could."