Address: 136 High St, Newton-le-Willows, WA12 9SG, United Kingdom
Phone: +441925291555
Rating: 4.5
based on 123 reviews.
Atmosphere & Decor
Pros:
"Lovely decor and ambiance."
"Atmosphere is brilliant."
"Ambience is great, soft music in the background, also busy it wasn't too loud."
"Lovely atmosphere."
"It has a wonderful atmosphere, I would highly recommend dining there."
"Really lovely place, nice atmosphere, garden seating area, good service."
"Lovely surroundings and the gentlemen that looked after us were very attentive."
Cons:
"After being moved from pillar to post as if we didn't have a reservation, despite booking days in advance, we were subject to a bland cocktail of banality."
"Art of conversation lost in the far too loud out of place 80's cover song's π it would be nice to listen to more authentic Italian acoustic music whilst dining."
"The atmosphere was loud like a childrenβs party."
"Service is slow (took 3 hours for a 3 course dinner on a quiet Sunday afternoon)."
"The room is so loud you cant hear anyone from across the table which wasn't what we wanted when we went for a family meal."
"The atmosphere was a bit flat but it was empty as we went early so later evening probably better."
"Venue is far to loud and it like eating in a fancy hall, everyone shouting over each other."
Service
Pros:
"Staff are friendly and food is always good and well priced."
"The young lady who looked after our table was professional, friendly, and very attentive, a credit to the restaurant."
"Customer service and setting exceptional π."
"Service was superb."
"Our server Sophie was very attentive."
"The staff here were full of energy, attentive and polite."
"The staff are very friendly and attentive, especially Salvatore!"
Cons:
"The service was pretty poor, 45 minutes before a server came to our table."
"Busy Saturday night, with lots of parties, but not enough staff to cover everyone."
"Service poor - had to ask twice for water at the table, twice asked for toilet roll in the ladies as non present."
"Only negative is that each time we have ordered drink/food they don't bring it and this has happened each time I've been here."
"Service couldn't be faulted though. Attention to detail and with a smile."
"Awful service! Has to ask twice to order food."
"The water provided on the table was warm and the overall service was poor we had more apologies than dealing with the issues."
Food Quality
Pros:
"The food arrived in good time, generous portions and really we received some of the best food I've tasted in a long time."
"The food is absolutely fabulous."
"Really good Italian restaurant, the food is great and the staff are fantastic."
"The food is always excellent and I've never had reason to complain."
"Food was amazing, I have meat filled pasta with mushroom and bacon and it was the best pasta I'd ever had."
"The food was amazing, well presented, and really flavourful, the best pasta I have had all year."
"Food was excellent, served quickly and piping hot."