Neighbourhood Liverpool Reviews Summary

Service and Staff

Pros:

• "Service was very prompt."
• "Visited here with friends for bottomless brunch. Service great (never an empty drink)."
• "Server was spot on!! Kept our drinks flowing for the bottomless brunch!!"
• "Nathaniel our waiter was exceptional, attentive, friendly and professional."
• "Had bottomless brunch here and we couldn't fault it. Service was great."
• "Our lovely waitress was called Freya and she was excellent, constantly making sure we were all okay."
• "Evie was an angel - always caught our eye for more drinks and was so helpful and welcoming."
• "Stefano did not stop the whole time we were in. The whole team did a great job of keeping customers happy despite being run off their feet."

Cons:

• "The worst bottomless brunch I've ever had. Waiter was nowhere to be seen."
• "Service was a bit poor, as we had to constantly signal them over for a drink."
• "Service was so bad, we have pre-ordered for a group of us and the food did not come out correctly."
• "Terrible service. Arrived after booking a table for 6, squeezed onto a table of 4."
• "Service not great (probably because a 10% tip was added to the bill which I truly despise) and very slow."
• "Waited 10 minutes for service. After 10 minutes we left."
• "Service was very slow and lacking. We only got 4 drinks in 90 minutes."
• "Waited ages for drinks even though it wasn't busy."

Food and Drink

Pros:

• "Great cocktail menu, hard to choose but loved the 'not going home'."
• "Probably one of the best we’ve been to - food choices and portions great."
• "The food was really good and cocktails were delicious."
• "Food was delicious. Service was great and there was an endless stream of drinks."
• "The steak was so tasty and the burger my partner had was incredible too."
• "The food was amazing! We opted for multiple small dishes so we could try lots of different things."
• "The food was lovely, with a good variety to choose from."
• "We were there VIP guests for the night and was served all night by Stefano, who delivered the best customer service I've ever seen."

Cons:

• "Roast dinner served on a plate not large enough eat from without the food dropping off the plate."
• "The food was okay, but considering the price you don’t want it to be okay, you want it to be great so that was disappointing."
• "Food was lovely, however drinks were left empty, no intros from miserable server(s)."
• "However our night was seriously ruined by the management in there."
• "Food only warm not hot. Expected much better from what is meant to be a nice establishment."
• "Food was very over salted, warm at best, cheap produce."
• "The fried chicken dish was actually laughable... Served on a wooden block.. in a paper k.f.c bucket."
• "Incredibly poor experience. We pre-ordered yet still had to wait over an hour for food."