"Our Chaperone was Danielle Jones. She was so chatty, friendly, made both of us feel at ease."
"Lovely lady who did the scan (can't remember her name sorry!) she was so helpful and reassuring."
"The nurses were incredibly cheerful, friendly, and helpful."
"The staff were so friendly and inviting and really put us at ease."
"Such lovely and friendly staff me and my partner felt so welcome and at ease from the moment we got there till the moment we left they very professional and the place is really well kept."
"Every member of the team welcomed us, and it was just such a great personal experienced."
"The receptionist was friendly and the other lady in the room (the one not doing the scan) was lovely and really polite and reassuring."
Cons:
"I was simply on a 5 minute conveyor belt with someone who had no idea what they were talking about."
"Feel very angry at they fact my mom went there for 6weeks scan felt very rushed everything was fine saw they baby’s heart beat etc but then 9weeks scan had some very sad news however the lady who didn’t speak that well English Who was doing the scan didn’t say anything or never answered the questions."
"The lady who did my scan... didn't make me feel comfortable in the slightest."
"The sonography operator was very abrupt on the verge of seeming uninterested."
"Went for a reassurance scan on 27/09/2019 the admin staff were lovely but the sonographer (Indian woman) was so unbelievably rude, incompassionate and cold hearted!"
"The lady who did the scan was pressing on my stomach way too hard, I was worried that she could hurt the baby!"
"Went for an early pregnancy 'reassurance' scan and was not impressed from the get go."
Facility and Comfort
Pros:
"Building was clean and parking was fairly easy too."
"The waiting room is huge and comfortable."
"Lovely place, so calming, all the staff are so friendly and put you straight at ease."
"The 4d scan was a magical moment and the team did not rush us and answered all our queries."
"Much more personal then a hospital scan."
"The best priced private scans that I have seen so far."
"The overall experience was outstanding, and I highly recommend the Veragene test."
Cons:
"The whole ethos seems a bit greedy to me - I.e. they want to cram as many people through the door as will fit and then want to hold on to your money whether or not its possible to deliver on the packages offered."
"It felt really rushed as they close at 8pm."
"Today whilst in there it smelt of cannabis."
"The building looked very neglected and did not feel welcoming or friendly."
"The building itself looked like it was falling apart, no where to park."
"We paid £45 for literally a 1 minute scan which the whole experience felt rushed."
"Sorry wouldn’t recommend, expensive, no effort from the sonographer to get the best picture and rushed like they want to get you in and out of there."
Scan Experience and Quality
Pros:
"The sonographer tells you everything they can see and explains everything so well."
"Absolutely amazing experience, came here 10 weeks ago for a confirmation scan, heart beat was seen in just seconds."
"I couldnt recommend Peek-a-Baby more. The service and the whole experience was amazing."
"The photos where amazing. The package was a brilliant offer."
"You get six pictures and i found the picture quality is clear in comparison to NHS scan pictures."
"The guy that carried out the scan was brilliant, he waited over our allocated time for our baby to move."
"I came away with excellent 4D scans, 2D scans, a C.D Rom with images and a gift pack courtesy of peek a baby!"
Cons:
"The image quality we received were very blurred and unclear, hospital appointment images were a lot better."
"I'll never be going here again I was told I'd suffered a silent miscarriage only to go to the early pregnancy unit and find out my sac had grown 2weeks after the fetus had stopped growing what they'd scanned was a blood clot that they mistook for fetus."
"The pictures aren’t clear and I didn’t get any sort of refund for the poor quality."
"Really disappointed with the lack of transparency regarding failed 4D scans and refunds."
"The lady mentioned ‘she’... It ruined our plans for a gender reveal."
"Baby wasn’t in the right position and so we only saw the very side of his face."
"The CD they gave us was blank, when we called up to inform them,, 3 times with no answer."