Address: Cornwall Business Centre, 13, Cornwall Rd, Leicester, Wigston LE18 4XH, United Kingdom
Phone: +441162789261
Rating: 5.0
based on 337 reviews.
Customer Service
Pros:
"Really worth the money and great customer services."
"The staff ensured we were cared for and listened to every concern doing everything possible."
"Been here with my previous daughter. I absolutely loved it they were all so professional and lovely."
"The sonographer was a gem. She explained every little detail during the scan."
"The staff were really welcoming and helpful - special shout out to Alison for being so lovely."
"They provide in-depth information and provide reassurance on any concerns you have!"
"Absolutely amazing experience at window to the womb in Leicester. Completely professional, made me feel so comfortable."
"The staff at Window to the Womb were excellent. Alison was a pleasure to meet."
Cons:
"The worst experience I’ve ever had - Molly should not be in a service related role."
"Keep telling me they will look into it and then don’t stick to their promise. Honestly just avoid them."
"Didn’t bother to tell me this place was shut until a few days before scan even though I booked and paid weeks ago."
"Alison lied multiple times about when I would receive my report/ photos as they were unable to provide them on the day."
"Not happy at all I went here for my gender scan and I was told I was having a boy... and it was wrong!"
"After an initial booking error on the website we were booked in for the following evening and i am sooo glad we didnt take the refund and go elsewhere!"
"Went for a gender scan on Sunday 16th September 18'. Not at all impressed. Although gender was told to me, I was told by the sonographer that my baby has fluid on the brain."
"I booked a Fri for following Wed, the Tues evening 8.30pm got a phone call asking if I could change my day, I couldn't so last min."
Scan Experience
Pros:
"We had a very thorough scan by the sonographer who was very friendly and patient with us!"
"Couldn’t fault this place at all, I had a 4D scan today."
"The sonographer was very friendly and patient with us! Worth every penny!!"
"Very pleased with the service and overall experience."
"We are first time parents and was so excited for our 4D scan of our little girl. Was well worth it."
"Our first visit at Window to the Womb for a 4D scan. Everyone was so lovely and made our visit incredibly special."
"I would strongly urge every pregnant woman to have at least one private scan during your pregnancy."
"Extremely professional and polite team, very friendly and welcoming."
Cons:
"The sonographer then informed me can be the problem when you get further along and you are quite far."
"The sonographer wiggled my belly a bit tilted me but hardly any effort was made to make him move."
"The sonographer was great and explained everything to us really well and although baby wasn't in the position we wanted."
"We had some great 4D pictures with our little baby grinning in its sleep in one of the pictures! Very cute, and lovely experience."
"The sonographer was very informative and talking us through what he could see on the scan, reassuring that everything looks as it should."
"Didn't feel rushed and made sure he got the perfect photo every time even when baby was being stubborn."
"Such a great little place. Really friendly and welcoming."
"Very welcoming environment, all staff were polite and professional."
Environment and Facilities
Pros:
"Visited when my wife was 28 weeks pregnant. Booked the appointment on the website. Free parking. Friendly staff. Clean and comfortable."
"Visited 2 weeks for a 4D scan. My husband and I felt so welcomed by the staff members."
"This is my second time visiting and as with the first time had a brilliant experience."
"The sonographer Addie was great, explaining each step of the way what it was we were looking at!"
"Thank you Window to the Womb! We had a lovely experience this evening getting to see our baby again."
"I visited them to get my wife's early scan. It was an absolute delight. Top service. Friendly staff."
"The whole experience is amazing. As we had been before we got a little gift and also won in a competition where we won a free photo shoot."
"We had the best experience at WTTW yesterday. Alison greeted us at reception, explained everything brilliantly."
Cons:
"Came for a gender scan on Sunday 16th September 18'. Not at all impressed."
"The receptionist asked an intrusive question about a mark on my child’s face."
"Unfortunately, we didn't get the pictures we wanted we left the clinic really happy because we had such a wonderful experience."
"The staff all made us feel very welcome and we loved that there was the option to purchase and win a gift such as a magnet or key ring etc."
"The atmosphere was calm and comforting, the images were very good quality, and the staff were all friendly."
"Sonographer was very detailed and all round great experience in such a wonderful time. Highly recommend"
"Had a family member booked in for early pregnancy scan and by dates, she was above 6 weeks. When scanned they found she was under 6 weeks and refused to rescan due to 'policy."
"Had my 16 week scan today- the service was incredible and much better than Tummy2Mummy where I went for my early scan."