Meet Your Miracle Ultrasound Studio Chesterfield Reviews Summary

Customer Service

Pros:

• "The staff at Meet your miracle are amazing."
• "Always great experience when we come."
• "The staff on reception couldn't have been more helpful and made it a lovely experience!"
• "Very friendly staff and excellent service!"
• "The staff were incredibly welcoming and friendly."
• "The staff are so friendly and seeing my baby on a big screen in so much detail is so special."
• "The staff were extremely friendly and made us feel at home."
• "Amazing customer service !"

Cons:

• "Service Is absolutely amazing as always, not our first time here 🤣, staff are amazing and answer any questions you have, couldn't be better set out and nicer if they tried, amazing service hopefully we will be back again :)"
• "We also found the girls sat on reception were quite unprofessional, whispering and laughing between themselves whilst people were sat waiting for their scans, just not a nice experience all round."

Facilities & Atmosphere

Pros:

• "Clean and tidy place."
• "The studio is absolutely beautiful, we had gender lights on to reveal our baby’s gender."
• "The waiting room is so welcoming and has lots of information."
• "Nicola, Roxanne, Ruby and Hannah were excellent at the Chesterfield branch, everything was really clear and the facilities/tech were great!"
• "Lovely venue and really lovely staff."
• "Visited this clinic twice in my pregnancy and both times I was happy with the results, the staff were lovely and welcoming and willing to give my baby time to move positions to achieve a better result."
• "The most amazing place, they are so friendly and welcoming and show you your little miracle."
• "We went for an early reassurance scan and it was the best experience we could have hoped for. A calming waiting area with beautiful surroundings."

Cons:

• "The waiting room is filled with baby things and there's nowhere else to wait."
• "The only toilet is through the waiting room so you won't have to walk past the pregnant women in the waiting room if you need it after your scan."

Professionalism & Expertise

Pros:

• "Nicola was absolutely amazing, very patient and reassuring!"
• "The lady who did the scan was so calming and reassuring and knew exactly what she was talking about and made me feel at ease."
• "Ellie was lovely and tried her best to get the best images for us bless!"
• "Highly recommend Ellie at meet my miracle. She was so lovely & made us feel so comfortable due to the fact we have had previous miscarriages."
• "Lee was absolutely brilliant. He made the experience incredible and enjoyable."
• "The sonographer Charleen was so patient when our little one had his legs in the wrong position!"
• "The sonographer was very professional and skilled, and was able to determine the gender of our baby with great accuracy."
• "The sonographer guy, Lee is very friendly and puts you at ease!"

Cons:

• "Went for a reassurance scan, area seemed nice and clean. Everything did seem a little rushed, our baby was measuring quite a bit behind but sonographer didn't seem worried although I'm worrying myself a little."
• "Not a good experience personally; went for an early reassurance scan on 25th June 22 and it did the opposite."
• "Although the building was lovely and the front of house customer service was excellent the gentleman that performed the HD scan I have to say was awful and I would not recommend to any pregnant lady."
• "Had to change my previous review after returning a few times. First time everything was fantastic, after that always left feeling let down."