"The staff are so friendly and create a really nice atmosphere."
"The staff was exceptionally kind, making me feel comfortable throughout the entire process."
"Staff were all lovely, pictures and videos were great quality."
"Both receptionist and sonographer were very polite, friendly and knowledgeable."
"The team were so friendly and helpful with all of our needs."
"Very welcoming when I first entered. The girls were all so polite, professional and knowledgeable."
"Staff are fake and superficial, literally spent more time on their make up than studying what they should be doing at work."
"Staff are lovely and squeezed us in immediately for a reassurance scan, despite being fully booked."
Cons:
"Would not recommend at all. I left my appointment very upset and worried due to the unprofessional service from one of the sonographers."
"Cancelled on me a few hours before due to broken machinery. Very concerning and didn't seem overly apologetic."
"Not sure if scam but the receptionist is very rude with god complex. I have just called today to book a gender scan and she said I explained it twice and not gonna explain again!"
"Staff are fake and superficial, literally spent more time on their make up than studying what they should be doing at work."
"When there is an issue they are not willing to help and hide behind 'Term and Conditions'."
"Feeling a bit disappointed with my experience. I booked the package 'gender reveal scan' and was not given a wellbeing report of my ultrasound scan which was also part of the package?"
Scan Experience and Quality
Pros:
"Really big screen and clear images of baby."
"Very Kind, genuine, people who work here, and the images/ videos I got in the digital package were unbelievable."
"The ultra HD scan was fantastic and we even went for the heartbeat bear at 7 weeks."
"The projector screen was amazing got to see our little boy wriggling around so clearly."
"It was a great experience. The staff were amazing and very friendly. They explained everything."
"Absolutely amazing experience. Very relaxed and comfortable."
"Very friendly and welcoming staff - Mariah made us feel comfortable from the second we walked in."
"It’s a truly magical experience & Jodi who scanned us is lovely! Explains everything well & is very reassuring :D"
Cons:
"You pay for private scans for reassurance and hope for a good service, I did not get that at all. I think the scans need to be done with more care, much slower and the information given needs to be accurate."
"I left a bit disappointed with my experience here. I went there twice because I needed a rescan. First time round, the lady was very nice and took her time with me."
"When everything is going OK they are pleased to accommodate. When there is an issue they are not willing to help and hide behind 'Term and Conditions'."
"Disappointing! I went there with my lady for our baby's 3D scanner and after 15/20 min trying the baby was shy and didn't want to show."
"Feeling a bit disappointed with my experience. I booked the package 'gender reveal scan' and was not given a wellbeing report of my ultrasound scan which was also part of the package?"
"We've been to MYM quite a few times for reassurance and gender scans with our first child and now also that were expecting our second. This was the first time we had a 3D scan and unfortunately I was so disappointed."