The Chequers Reviews Summary

Food Quality

Pros:

• "The food was beyond amazing, pork belly to die for."
• "Food was delicious, I opted for Pollo Parma which I can thoroughly recommend."
• "The food was delicious and the staff were really friendly and helpful."
• "The food was excellent."
• "Food is all fresh and great."
• "The food here is excellent, the cooking and preparation is spot on, meats still tender, veg perfectly al dente."
• "The food was really good, in particular the scallops and pork belly and the bacon and cheese burgers."

Cons:

• "Ordered a side of cauliflower cheese and this was a bit bland."
• "The Yorkshire puddings were not great, a bit stale and the roast veg was undercooked."
• "The sticky toffee was not particularly sticky."
• "Roast potatoes not really roasted."
• "Just let down by a little bland food."
• "The roast beef was chewy, the Yorkshire puddings were burnt, the gravy a bit thin."
• "One was Singapore beef which was so tough and left most of it on the plate."

Service

Pros:

• "Staff were friendly and welcoming."
• "All of the staff were very attentive and made sure we were happy."
• "A* for the courteous and welcoming staff."
• "The waiting staff and bar staff were lovely friendly and efficient."
• "Phillip, Tori and sally went above and beyond this evening."
• "The staff were wonderful and the food was reasonably priced and was fabulous."
• "The staff were very professional and polite throughout our visit."

Cons:

• "Service is OK but impersonal, not much atmosphere or friendliness."
• "We waited over 20 mins for our order to be taken."
• "Absolutely disgusting customer service."
• "The man on shift was rude, abrupt, and obnoxious."
• "Customer service needs work."
• "Staff not very attentive."
• "Everyone who approached the table was polite but personal engagement was missing."

Value

Pros:

• "Serves good food at a reasonable price."
• "Great food at sensible prices."
• "Two mains, two desserts and one diet Coke came to £43.34 (including 10% service charge) which I thought was reasonable."
• "Food was exceptional and well priced."
• "Very reasonable prices."
• "Brilliant value."
• "Good value."

Cons:

• "At the top end of prices should be spot on."
• "Food was good but I do feel they are a bit overpriced."
• "The food I ordered was lovely however it was extremely overpriced."
• "Drinks pricey."
• "Popped in for lunch, food good, bit pricey."
• "£11 for rhubarb gin and tonic."
• "Keg beers tend to be on the expensive side ie pint of 'biara moretti' £4-80, Guinness similar price."

Ambience

Pros:

• "Cosy and welcoming pub and restaurant."
• "The ambience was delightful."
• "The bar still feels like a pub, whilst the restaurant has a relaxed ambience."
• "Lovely out of the way pub that I discovered by accident."
• "Nice traditional country/ village pub with all sorts of rooms, nooks & crannies, low beams, open log/coal fireplaces & eclectic seating."
• "The interior and exterior is pretty and it feels cozy both inside and outside."
• "Lovely courtyard with seating and colourful planters of lavender and well looked after hanging baskets."

Cons:

• "It lacked a little something in atmosphere."
• "It was busy and very noisy when we visited on a Friday evening."
• "Sadly this was our first and last trip to the Chequers."
• "Rubbish. Not a friendly place at all."
• "Just the worst people."
• "Very bad to hot in there and made me sweaty."
• "The table was too close to the next one."

Accessibility

Pros:

• "Seating was comfortably socially distanced."
• "Also good access for wheel-chair users btw."
• "A covid-aware establishment in comfortable surroundings."
• "The pub has tight covid controls in place, which pleased many of the senior members of our group."
• "All staff wear masks properly."
• "Excellently handled COVID 19 requirements."
• "The pub felt very covid secure."

Cons:

• "The only drawback is using an app to order food. Some elderly customers have problems with technology."
• "Car parking spaces are very narrow making it difficult to get in & out of my car."
• "Waiters were wearing masks or visors, although I don’t think visors are much good for protection."
• "The restaurant mens toilet was so cramped you couldn't get in and shut the door without brushing your trousers against the pan."