Address: 14 Turner St, Manchester, M4 1DZ, United Kingdom
Phone: +441618347800
Rating: 4.0
based on 178 reviews.
Customer Service
Pros:
"The warm welcome from the staff set the tone for a delightful evening."
"The staff were really kind and attentive."
"Brilliant hearty food, staff were very welcoming."
"The bartender was incredibly friendly."
"Our lovely friendly hostess Anna was very pleasant and nothing was too much trouble."
"Excellent welcome by friendly owner, as well as dedicated service by the staff."
"Staff always kind and good."
"Staff really friendly. I had Lasagna Bolognese and a Cannoli filled at the moment with Fresh Ricotta. Both of them delicious."
Cons:
"I called up ahead of time to say we were running 10 minutes late and the person I spoke to was fairly rude and hung up on me half way through our conversation."
"The front of house staff I think does needs approving."
"The waiter was nice to move me several times to put me on a table eventually when it became available."
"Service was slow with us waiting for our sides which didn’t come until we’d finished the mains."
"We had to wait for the table for almost 30 minutes when we booked our time for 6pm to dine."
"The service was slow and the waitress was completely unapologetic, giving dirty looks whenever anybody asked for anything."
"The staff were very forgetful and all over the place darting between washing glassware and taking orders whilst also making drinks."
"Really disappointed, used the too good to go app and the food I was given was no way originally £12."
Food Quality and Variety
Pros:
"The starter of pistachio arancini was fantastic, delicate and a great sharer."
"The pistachio cannoli my husband had was delicious."
"The pasta dishes my husband and I had were very tasty."
"Each dish was a masterpiece, leaving us eager for a return visit."
"Arancino was so yummy and very similar to what we have tried when visiting Sicily."
"Fantastic arancini. The Ragu unexpectedly had a pastry centre with delicious flavours."
"The food is amazing, the arancini is some of the best I've ever had."
"We had deep fried calzone and gnocchi with clams. The quality of the food was decent."
Cons:
"The main of tagliatelle with braised beef ragu was just okay and not huge - also hardly any meat in the ragu, fairly disappointing for £18."
"The Arancino we had were quite nice, bit bland though and did taste like they had just been warmed up."
"Food-wise, I got focaccia, which didn’t taste anything like it. Arancino which was a little bland and tasteless."
"Food was very nice but expensive. We had two soft drinks, pineapple and cranberry, both £4 each!! Ridiculous prices!"
"Food was great, if you could last the wait. Honestly some of the worst service I've endured."
"Nice food spoilt by bad service and organisation."
"The food was a mixed experience, my girlfriend enjoyed her Spicy Vegan Girasoli but my puttanesca dish was a little on the bland side."
"Unfortunately this place seems to have changed a lot since the positive reviews. Bathroom dirty with no toilet roll or paper towels. Errors at all stages of the ordering process."
Ambiance and Atmosphere
Pros:
"In terms of atmosphere, the restaurant is cosy and has a nice ambience."
"The atmosphere and decor are nice too."
"This Restaurant transported me to the Mediterranean."
"There's a good choice of vegetarian and vegan options."
"The place is small but has a number of tables and a bar area to sit, eat drink."
"The atmosphere is really nice and busy and the service was excellent."
"Perfect atmosphere of being central but away from the crowds as its on a quite street."
"It had a nice warm atmosphere on entering ... a few low tables and an equal number of high ones."
Cons:
"The music pretty much ruined this as they played the most random assortment of tunes I've ever heard."
"Almost all the seating is bar stools, so it may be a problem if you’re bringing a baby in a stroller or need disability access."
"We were sat at the bar, which was very narrow and cramped unfortunately."
"I booked the table from Google and was first put on one of the most uncomfortable corner seats. There was no legroom."
"The music was loud and pop, non-atmospheric music."
"Music was way too loud and didn’t match the aimed vibe of the restaurant. Felt like I was in a club."
"The main meal was very good! Over priced for sure but what really got me was I ordered a dessert and had the tiniest nibble and I ordered something else. They got it wrong and wouldn’t replace or refund it and made me pay for it anyway."
"I was charged £4.5 for a cone of ice cream that was so frozen that the waiter had serious trouble picking up with his scoop."