Address: 62-64 Swan St, Manchester, M4 5JU, United Kingdom
Phone: +441618328219
Rating: 4.4
based on 148 reviews.
Food Quality
Pros:
"The pizza is fantastic, sets itself apart from other Neapolitan pizza places with its unique style and toppings."
"The fried lasagna was particularly nice."
"The big, airy dough being my favourite part - particularly good when dipped in the spicey honey sauce."
"Exceptional pizza flavour, massive ball of Buratta on the pizza delicious."
"The pizza and garlic bread was very nice and some of our party said the best they have had."
"Superb! As Italian I am always a bit sceptical about getting pizza in another country but this is a proper one."
"The pizzas are so good and worth a try here if you’ve never been."
"The pizzas are about 60% crust and the tiny middle part that does have toppings had too way too much on, while also being soggy."
Cons:
"Unfortunately this wasn't a great pizza experience. Very slow service and they forgot to make one of our pizzas."
"The food itself was alright, dough was like and even though there's a lot of crust, it's soft and airy."
"The pizza I had was too rich and overwhelming in flavour for my liking - it was also soggy on the bottom."
"The chocolate pizza had literally a whole bag of whole peanuts poured on it. Disappointing!!!!"
"The pizza was slightly on the soggy side in the middle but I prefer that to burnt pizza with a hard base so i didn’t mind."
"The garlic bread is out of this world! Absolutely delicious. Also had the calzone which was underwhelming and the inside was a bit cold."
"Food was terrible. We ordered deep fried lasagna and ravioli for starters. Disappointed to say the least."
"The pizza was amazing, the dough and crusts were so fluffy. The pizza was slightly on the soggy side in the middle."
Service
Pros:
"Great for a casual date night or with friends. Would recommend and will definitely be back."
"Lovely staff & accommodating. Fast service."
"That said the pizza and garlic bread was very nice and some of our party said the best they have had."
"The restaurant had an open kitchen setup, which naturally piqued our interest and we wanted to watch the chefs at work."
"Delicious pizzas and huge garlic bread accompanied by very friendly service."
"The service was quick and attentive without being annoying and our waitress was very helpful and friendly."
"Service was a bit slow, taken 30 mins to just get out drinks over."
"Service, atmosphere, and prices were good (about £20 a head for mains + alcoholic drink) but won't be going back again."
Cons:
"It took a little bit of time to get the servers attention to order, but it was busy so to be expected."
"Service was a bit slow, taken 30 mins to just get out drinks over."
"Unfortunately this wasn't a great pizza experience. Very slow service and they forgot to make one of our pizzas."
"I recently had the opportunity to try the pizza at a local restaurant, and while the food itself was quite good, I must say that the overall experience was tainted by the unpleasant atmosphere created by the pizza chef and a lady with silver hair."
"We live in Manchester and very regularly try out places recommended from Instagram food pages and most of the time have a great experience, but this was genuinely one of the worse places we've been to."
"Had a nice calzone and the atmosphere was cosy. The waitress who served us was very friendly too. The speed of service really let them down though."
"The food was good, but not great as the pizza was very soggy. The tables were so sticky that the napkins were stuck to the table."
"We stumbled across Ciaooo, were very excited but were immediately met with distaste from the host, who turned out to be the manager."
Ambience
Pros:
"Great for a casual date night or with friends. Would recommend and will definitely be back."
"Right now all I can think of is fluffy clouds of dough. Exceptional pizza flavour, massive ball of Buratta on the pizza delicious. Authentic."
"Very small place but very comfy and warm. Costumer service excellent and a lot of stuff to choose for your meal."
"Excellent pizzas, good beer and great service. Only 4 stars for atmosphere because it was late afternoon/early evening and was fairly quiet."
"The food is great, pizza are delicious. The biggest issue which sadly affects the rating overall is the seating and atmosphere."
"I m take way driver and often collect food from here for customer. I have seen dog inside the restaurant which not a guide dog."
"Simple, amazing pizza. You can taste the fresh ingredients, which is rare for a pizza place!"
"Went a couple of weeks ago with a friend and the experience is not something I would pay for again. Had high hopes to fix my craving here after seeing their Instagram which looks great."
Cons:
"We had a table booked, arrived and the table wasn't ready, not a big issue, but it was really noisy inside."
"Packed, dirty room, with barely enough room. One toilet for whole restaurant."
"The food is well priced but charging £1.50 for a tiny dip is a bit rubbish. From ordering to receiving the food took about an hour - not ideal if you are hungry! Loud and very warm environment."
"The overall experience was little disappointing, not the most welcoming of places and staff sat on their phones on a table throughout."
"The food was good, but not great as the pizza was very soggy. The tables were so sticky that the napkins were stuck to the table. The atmosphere was very dense with smoke that we walked out of the restaurant smoked."
"Went a couple of weeks ago with a friend and the experience is not something I would pay for again. Had high hopes to fix my craving here after seeing their Instagram which looks great."
"The pizza is really good and staff is nice. I just found the music too loud and not chilled at all. Who wants to listen to dance music while having dinner at 7?"
"The food is genuinely incredible and it is the restaurant itself that stops this from being a five-star review. Too steamy and smoky, windows steamed up and had cold condensation dropping on me throughout from a pipe above!"