Torque Developments International plc Reviews Summary

Professionalism

Pros:

• "Just completed TDIs Advanced 4 day course. Couldn't have asked for a more professional and friendly team."
• "From start to finish very professional service!"
• "What a fantastic day at torque developments getting a final dyno on that car after they did a complete custom map for me, after running the brand new built engine in I went back just to check everything and they got me 20hp more."
• "Very professional setup, would definitely recommend."
• "Professional service and excellent communication from start to finish."
• "Tuning performed safely and correctly in a controlled environment."
• "Very clean and professional workshop."

Cons:

• "Interesting to note, that the company is NOT affiliated to ANY professional bodies. No standards."
• "When we called for updates it always felt like asking questions was an inconvenience."
• "TDI didn’t seem interested in the job or dealing with us."
• "We had parts on order but when they come in they didn’t contact us (on more than one occasion)."
• "The phone was answered by a complete rude idiot called Mark who wasn’t even bothered to help me out the first time I spoke to him or let me talk to the guy who built the car?"
• "Would give 5 stars but had a bit of miscommunication on a few things."
• "After essentially giving the dyno technician a crash course on Ktuner, They were unable to remap my vehicle."

Customer Service

Pros:

• "An absolute wealth of knowledge between you all and genuinely an honest and good bunch of lads."
• "They are really friendly and welcoming would recommended them to anyone who needs any work done big or small."
• "Amazing customer service, all staff are kind and polite and willing to help you with any needs and offer expert advice."
• "Communication is great the workmanship is brilliant."
• "The guys at TDI immediately made me feel welcome, what a great place to be."
• "A really polite and professional team that I can't recommend highly enough."
• "Hand on heart I can recommend these guys totally, well worth a chat with them for what you want to do next to your car."

Cons:

• "CPL Racing 'mapped' my Ariel Atom but left me with a number of significant issues that they subsequently refused to rectify or help with."
• "They charged us a lot of money for a bad job."
• "TDI didn’t seem interested in the job or dealing with us."
• "What do you have to hide? I was polite all the way through he put the phone down on me twice!!"
• "When the car needed parts if the main dealer didn’t have it in stock it was put on us to find an alternative and get it to them or collect the car."
• "This ended up costing a list of money and to be sorted elsewhere."
• "Save your money guys and use a more professional company who have better customer service, This idiot deserves a medal!"

Expertise

Pros:

• "Their knowledge is impeccable."
• "These guys are incredibly knowledgeable, talked me through the whole process and briefed me afterwards on how to adjust the damping settings."
• "I am Mightily impressed with the whole Operation."
• "These guys really are first rate engine tuners."
• "TDI team are engineers first and foremost. To call them a 'garage' is a dis-service to their business. So much knowledge and knowhow, there's almost nothing they cannot do."
• "The guys there are very welcoming and their expertise really shows."
• "Incredibly professional team of motor enthusiasts."