"Despite me living in Manchester, Mark spent more than 2 hours (on separate occasions) on the phone to me, advising me etc with no financial gain for himself."
"He explains things clearly and in a way that anyone can easily understand. Answers his phone or rings you straight back."
"Mark at Carbon Flush, came highly recommended after I was having trouble with my van."
"Had a basic OBD scan which reported a DPF pressure fault. Contacted Carbon Flush, who quickly responded with advice on options and experience."
"Mark was a legend. He fully explained everything to me and didn't make no false promises."
"Thanks for your service, worth every pound I paid. Fast response, came out next day."
"Spoke with Mark other phone, very informative, knows what he's talking about."
"Excellent service. I’m so pleased Mark was able to sort my DPF problem."
Cons:
"I called Mark to ask his advice regarding a blocked DPF. As I have already paid a previous company over £150 to do the job and resulted in a failed cleanse I do not want to pour good money after bad, I was perfectly polite in my manor when I asked could he answer some questions. Mark responded in an extremely rude manor saying he wasn’t the “ DPF Samaritans” and he said “ I’m not here to be friendly”."
"When I asked him to be a little more polite he refused. He may be good at his job, I don’t know but what I do know he is wrong to conduct his business in that way."
Technical Expertise
Pros:
"I have chatted with MANY mechanics over the years and, I have to say, Mark is, without a doubt, the most knowledgeable that I have ever dealt with."
"Mark really knows is stuff! Full confidence in what he is reporting."
"Mark truly was an absolute legend. Been to 4 different garages couldn't find anything wrong."
"This guy knows his stuff. Sorted out my Disco Sport that had gone straight to DPF full with no prior warning."
"He's worth his weight in Gold!! Thanks Again Mark!"
"I’ve been to at least 5 garages and no one could find the problem with my car, within 5 minutes mark had it sussed out."
"Mark takes enormous pride in his work."
"Mark came out at the drop of a hat and literally talked me through everything there was to know about my dpf fault."
Cons:
"I had a economy remap on my car off pwr tuning about a month ago and I am delighted to report that my fuel has definitely improved plus it is well faster and more torquer as well."
Professionalism and Reliability
Pros:
"Fantastic service, Mark came to me to carry out the work at a time suited to me."
"Mark came to my house to clean my cars DPF."
"Audi A5 DPF Clean - Mark was extremely professional and diligent to analyse, diagnose and trace a disconnected pipe in the exhaust system which was causing errors."
"Mark attended at short notice and was very prompt and communicative."
"Mark carried out a diagnostic check and decarbonization on our 2 cars."
"Mark cleaned my DPF, chemically and then forced regeneration. Did a de carbon clean, cleared the faults, meticulously tried to identify any underlying problems."
"Thanks Mark for all your hard work on my Audi A5 now running like new again."
"Arrived within 1 hour of booking after another company letting me down performed a full diagnostic check and DPF clean followed by a DPF regen on road fitted a new switch at new extra cost."
Cons:
"This outfit took £190 and failed to do the job that was requested - the dpf was blocked on a Vauxhall Insignia, I was told that £190 job would definitely sort out the problem, a number of weeks later and after doing no more than 100 miles the dpf filter remains blocked - I have a aa report to confirm this."