Harley Street Skin Clinic Reviews Summary

Category: Skin care clinic London

Address: 48 Wimpole St, London, W1G 8SF, United Kingdom

Phone: +442074364441

Rating: 4.3
based on 155 reviews.

Treatment Experience

Pros:

  • "I was thrilled with my treatment."
  • "The results are natural as I was looking for."
  • "24hrs later the cysts have completely reduced in size."

Cons:

  • "I had botox for frown lines but didn't see any results."
  • "We'll there is absolutely no change."

Staff and Customer Service

Pros:

  • "The team around him are absolutely lovely, warm and kind."
  • "Dr Khan and his wife are friendly and charming and answer any questions."

Cons:

  • "Unfortunately I’ve been left very disappointed with the customers services at this clinic."

Professionalism and Expertise

Pros:

  • "Dr. Kahn is so experienced and makes you feel reassured."
  • "Impressive professional with extensive experience in the field."

Cons:

  • "I felt quite pressured to pay the amount and I felt taken advantage of by Dr Khan."

Results and Outcomes

Pros:

  • "I can't speak highly enough of my experience with Dr. Khan... the results are impressive!"

Cons:

  • "Whatever injection they gave me and charged me for didn't work."

Additional Services and Follow-up

Pros:

  • "There will be a facetime call in two weeks and a follow-up in person in 6 weeks."

Cons:

  • "There as been no follow up! We were meant to get a phone call 2 wk after!"

Overall Recommendation

Pros:

  • "I would highly recommend this procedure the Harley Street Skin Clinic and especially DR Khan."

Cons:

  • "This is a scam."

Staff Interaction

Pros:

  • "My visit to Harley street skin was incredible I arrived to be met by such a friendly reception lady called Moiya."

Cons:

  • "The customer service at this clinic is really bad, do not waste your money with them."

Medical Staff

Pros:

  • "Dr Khan was very calm which instantly put me at ease."

Cons:

  • "Dr rahman absolutely useless no knowledge and not a specialist in dermatologist!!"

Administration and Communication

Pros:

  • "From booking my appointment with a lovely lady called Moiya who was extremely helpful."

Cons:

  • "I called over 25 times in 2 months to chase for the refund and was told they would get back to me but they ignored it completely."

Results and Satisfaction

Pros:

  • "My treatments have now been completed and the effects are amazing."

Cons:

  • "The worse experience of customer service I’ve ever encountered."

Clinic Environment and Staff

Pros:

  • "The clinic is so beautiful and you feel so looked after from the second you walk through the door."

Cons:

  • "There is no communication between the staff and nobody seems to take any responsibility."

Medical Professionals and Treatments

Pros:

  • "Dr Khan's innate skill, art and precision...was delivered with remarkable excellence."

Cons:

  • "Worst treatment I have ever received."

Booking and Administrative Process

Pros:

  • "I felt so happy I finally got the appointment so quickly."

Cons:

  • "Making an appointment is like trying to get an audience with the Queen."

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