COSMEDOCS Reviews Summary

Category: Skin care clinic London

Address: 10 Harley St, London, W1G 9PF, United Kingdom

Phone: +448008600178

Rating: 4.6
based on 91 reviews.

Treatment Results

Pros:

  • "I am very happy with my results."
  • "Delivering flawless outcomes that left me feeling absolutely delighted."
  • "The procedure itself was smooth and virtually painless."
  • "The longevity of the results is truly remarkable."
  • "I am beyond pleased with the results so far and they've not even taken full effect yet."
  • "The results of what I did it were amazing."
  • "Very happy with my consultation and results."
  • "The result is better than what I had even hoped for."
  • "In almost 2-3 days there was a marked decrease in sweating and perspiration and results improved in a week."
  • "Great effects from treatment too!"

Cons:

  • "I had filler misplaced very badly forming visible lumps on my face."
  • "I experienced a massive granuloma and the filler migrated into places making my lips looking botched."
  • "He put different amounts of filler on each side, my right jaw looks different to my left jaw."
  • "They don’t do any touch ups to correct their work but recommend you to go as a private customer to another clinic."

Customer Service

Pros:

  • "Very friendly and welcoming staff."
  • "The staff on reception were also lovely and super helpful on the phone."
  • "The clinic has a very good welcoming staff."
  • "Office staff is also so lovely, with a pristine office."
  • "The reception/admin is super friendly and helpful."
  • "I love Cosmedocs! The whole staff is really lovely - they’re all super nice, extremely knowledgeable, and have a lot of integrity around what they do and the services they provide."
  • "Dr Vy made me feel super comfortable as she was very warm and friendly."

Cons:

  • "It took me a few days to book an appointment because there was no response to my messages or calls."
  • "There's been very difficult due to no response or receptionist telling me that they can’t book an appointment without charging me."
  • "Since they have expanded and grown their business, their customer service has suffered."
  • "The customer service and the way they treat an unhappy client has been awful."
  • "After getting the wrong instruction from the receptionist...the receptionist was so rude I actually had to ask to speak to someone else."
  • "He hung up on me and when I called back he just gave me an email."

Professionalism and Expertise

Pros:

  • "Dr Haq and Dr Divya were professional, friendly and made me feel comfortable even though I had a slight fear of needles."
  • "I always enjoy seeing Dr Burke, I feel I don't even have to go into detail of what I am concerned about she gets it right away and provides great solutions."
  • "I have become a regular of several years now with Dr Burke because of her professionalism, skill, patience, genuine care, and her personable and individually tailored approach."
  • "Dr. Haq is very professional with the work I have had in the past, he makes you feel very comfortable."
  • "I highly recommend dr Haq, he has the lightest touch, he is always kind and attentive."
  • "This was my second visit to Dr Haq, professional, talented, and always spends time listening, and explaining any procedure."
  • "I would highly recommend their services and especially Dr Haq."
  • "I trust Dr Haq’s advice and have always been delighted with the results of my treatments."
  • "All the staff are professional, caring and exceptional."
  • "Love Dr Burke. She really listened to what I wanted and advised me well."
  • "Absolutely fantastic service from Toni, always taking the time to explain everything and give guidance."

Cons:

  • "I had a consultation with Dr Haq and although he was not rude I did not find him very friendly either. My consultation was rushed and the whole experience with him was awful."
  • "Dr Haq didn't even ask any questions and without notice he stuck the needle in my nose."

Clinic and Staff

Pros:

  • "I like the service, location and decor of the clinic."
  • "The clinic itself is very modern and clean."
  • "Clinic was spotless and the staff was well-dressed and professional."
  • "The clinic was clean, the staff were very professional and I felt safe there."
  • "All of the staff I encountered were very professional and made me feel at ease."
  • "The clinic was spotless and had a welcoming atmosphere."

Cons:

  • "The clinic was quite busy and I felt a bit rushed."
  • "The waiting room is small and was overcrowded when I visited."

Price and Value

Pros:

  • "Good value for money."
  • "I found the prices to be reasonable for the services provided."
  • "Their prices are competitive and fair."
  • "They often have offers which make treatments more affordable."

Cons:

  • "It is quite expensive but you definitely get what you pay for."
  • "The prices have gone up recently which is a bit disappointing."
  • "I think the services are a bit overpriced for what you get."

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