"The rooms we all stayed in were fabulous, I stayed in the Bulldog room the night before my wedding and the French Boudoir the night of."
"Stayed in The Bulldog suite for our 40th Wedding Anniversary & my husband’s birthday, it was absolutely amazing."
"I stayed here in a courtyard room for my 25th wedding anniversary in August 2023, the room was fantastic, very spacious, and clean, with a fab view."
"Stayed in the American trilogy, lovely big room, clean and fresh."
"Rooms were out of this world."
"The accommodation is first class, room was comfortable and cosy, great complimentary snacks, fluffy towels and dressing gowns."
"The rooms are fantastic with lots of little touches that are so well thought out."
Cons:
"The hotel is a bit remote but it's definitely worth searching out."
"Very overpriced accommodation for what it is."
"Got stuck in a second floor room with no shower and smallest bed ever real let down for price."
"The rooms are extremely expensive, and while there are some nice features such as the hot tubs, they are generally not nearly as nice as the pictures would suggest."
"Accommodation however was terrible and very overpriced for what it is."
"Walls paper thin can hear everything in next rooms."
"No windows and sound proofing not great especially when there was a wedding disco on till midnight."
Food
Pros:
"Our food was unbelievable."
"Lunch in the pod was gorgeous, I was that awkward customer who saw one thing on the menu online but it wasn't on the outdoor menu, not a problem whatsoever."
"The food was fantastic, and the portions were very healthy."
"The food was amazing."
"The food was good quality and served hot!"
"Restaurant food was delicious and the staff made sure everything was to our taste."
"The food was incredible at the wedding but also the breakfast and meal night before was delicious too."
Cons:
"The restaurant at the place used to be exceptional. Now it is okay at best."
"The food was awful and overpriced."
"The food at the wedding was 3 course couldn't eat beef as was supposed to be 12 hour cooked, the dessert was like suet."
"Breakfast was the same. Definitely stay clear of the sausages for sure as were undercooked on all of our breakfasts and made some people ill."
"Food was OK, nothing to brag about, came out quite cold (burger and chips)."
"The prawn cocktail was meh."
"However food was a mixed bag - whatever you do don’t order the Indian curry it was one of the worst dishes I’ve ever ordered at a restaurant."
Service
Pros:
"We received excellent service throughout our visit from a lovely friendly person called Rhys or Reece."
"The service we received was first class as was the food."
"Staff attentive and nothing was a trouble."
"All the staff were lovely, very friendly and incredibly helpful."
"The staff were VERY friendly and welcoming."
"The staff and service at South Causey were brilliant, welcoming and friendly."
"Staff were spot on couldn't do enough for you."
Cons:
"I have had cause to speak to them a couple of times and to be honest the attitude has been shocking."
"Staff did not want to know really poor service from hotel."
"Service on this occasion was very poor."
"Told the head waiter when we requested the bill, a simple sorry was given."
"The service was just unacceptable and an all round strange experience."
"Had to constantly attract staff to get a drink and then waited a long time for them to arrive some never arrived."
"My one and only one negative response is that the service wasn't great.... we'd finished our starter before our drinks arrived."